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  1. #1
    ROG Enthusiast Array Beauzinga PC Specs
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    MotherboardASUS ROG Maximus XII Extreme
    ProcessorIntel® Core™ i9-10900K
    Memory (part number)Corsair Dominator Platinum RGB 64GB (4x16GB) 3200MHz CL16 DDR4
    Graphics Card #1ASUS ROG Strix GeForce RTX 3090 OC 24GB White
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    Exclamation Intel Chipset Device Software Driver / RunDLL Error / Windows 11 22H2

    Hi ASUS ROG Community,

    I decided to do a clean install of Windows 11 (22H2) on my ASUS ROG Maximus XII Extreme. Once Windows 11 and its updates have been installed successfully, when I try to install the Intel Chipset Device Software Driver I get the the following error.

    Click image for larger version. 

Name:	IMG_0081.PNG 
Views:	35 
Size:	35.5 KB 
ID:	95285

    All the other drivers install with no issues.

    Would anyone know what this is or how to fix this?

    Thanks,*

  2. #2
    ROG Guru: Green Belt Array geneo PC Specs
    geneo PC Specs
    Laptop (Model)13" Macbook Pro M1
    MotherboardROG Maximus XIII Hero (WiFi)
    Processori9-10900k 5.2 GHz AVX0 all core, 1.28v
    Memory (part number)32 GB G.Skill TridentZ RGB 4266 @ CL18
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    Sound CardOn-board
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1WDC SN850 1TB, Samsung 980 1TB
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black, 6TB IronWolf Pro
    CPU CoolerEK-AIO 360 D-RGB w/Phanteks T30 -120 fans, 1 Noctua Chromax 140 case fan
    CaseFractal Design Meshify 2 dark tint
    Power Supply750W Seasonic Prime Ultra Titanium Plus
    Keyboard Glorious GMMK TKL
    Mouse Logitech G305
    Headset Bose QC15
    Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub
    OS Windows 11 Pro X64, 22H2
    Network RouterLinksys EA7300
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    I assume you are trying to install from your installation CD? Try the up-to-date chipset drivers here:

    https://rog.asus.com/forum/showthrea...x-5xx-6xx-7xx)

  3. #3
    ROG Enthusiast Array Beauzinga PC Specs
    Beauzinga PC Specs
    MotherboardASUS ROG Maximus XII Extreme
    ProcessorIntel® Core™ i9-10900K
    Memory (part number)Corsair Dominator Platinum RGB 64GB (4x16GB) 3200MHz CL16 DDR4
    Graphics Card #1ASUS ROG Strix GeForce RTX 3090 OC 24GB White
    MonitorASUS ROG Swift PG279Q 27” G-Sync IPS 2560x1440 165Hz
    Storage #1Samsung 970 EVO Plus 250GB M.2 NVMe SSD
    Storage #2Samsung 970 EVO Plus 2TB M.2 NVMe SSD
    CPU CoolerCorsair Hydro Series H100i RGB Platinum SE
    CaseCorsair iCUE 4000X RGB Tempered Glass Mid Tower White
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    Keyboard Logitech G915 Lightspeed RGB Wireless Mechanical TKL Linear
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    Quote Originally Posted by geneo View Post
    I assume you are trying to install from your installation CD? Try the up-to-date chipset drivers here:

    https://rog.asus.com/forum/showthrea...x-5xx-6xx-7xx)
    Hey,

    No, I downloaded the drivers from the Asus Motherboard Support Page for my Motherboard.

    The version in that link if different then the one suggested on the support page? Does this matter?Â*

  4. #4
    ROG Guru: Green Belt Array geneo PC Specs
    geneo PC Specs
    Laptop (Model)13" Macbook Pro M1
    MotherboardROG Maximus XIII Hero (WiFi)
    Processori9-10900k 5.2 GHz AVX0 all core, 1.28v
    Memory (part number)32 GB G.Skill TridentZ RGB 4266 @ CL18
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    Sound CardOn-board
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1WDC SN850 1TB, Samsung 980 1TB
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black, 6TB IronWolf Pro
    CPU CoolerEK-AIO 360 D-RGB w/Phanteks T30 -120 fans, 1 Noctua Chromax 140 case fan
    CaseFractal Design Meshify 2 dark tint
    Power Supply750W Seasonic Prime Ultra Titanium Plus
    Keyboard Glorious GMMK TKL
    Mouse Logitech G305
    Headset Bose QC15
    Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub
    OS Windows 11 Pro X64, 22H2
    Network RouterLinksys EA7300
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    Accessory #3 xrite i1 Display monitor calibration
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    No.

  5. #5
    ROG Enthusiast Array Beauzinga PC Specs
    Beauzinga PC Specs
    MotherboardASUS ROG Maximus XII Extreme
    ProcessorIntel® Core™ i9-10900K
    Memory (part number)Corsair Dominator Platinum RGB 64GB (4x16GB) 3200MHz CL16 DDR4
    Graphics Card #1ASUS ROG Strix GeForce RTX 3090 OC 24GB White
    MonitorASUS ROG Swift PG279Q 27” G-Sync IPS 2560x1440 165Hz
    Storage #1Samsung 970 EVO Plus 250GB M.2 NVMe SSD
    Storage #2Samsung 970 EVO Plus 2TB M.2 NVMe SSD
    CPU CoolerCorsair Hydro Series H100i RGB Platinum SE
    CaseCorsair iCUE 4000X RGB Tempered Glass Mid Tower White
    Power SupplyCorsair RM850x White
    Keyboard Logitech G915 Lightspeed RGB Wireless Mechanical TKL Linear
    Mouse Logitech G9x
    Headset Logitech G935 RGB Wireless 7.1 Gaming Headset
    Mouse Pad SteelSeries QcK XXL
    Headset/Speakers Audioengine 2+ White
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    Quote Originally Posted by geneo View Post
    No.
    Okay thanks, I’ll give it a try but I wonder why Asus doesn’t update their support pages with the latest version?

  6. #6
    ROG Guru: Green Belt Array geneo PC Specs
    geneo PC Specs
    Laptop (Model)13" Macbook Pro M1
    MotherboardROG Maximus XIII Hero (WiFi)
    Processori9-10900k 5.2 GHz AVX0 all core, 1.28v
    Memory (part number)32 GB G.Skill TridentZ RGB 4266 @ CL18
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    Sound CardOn-board
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1WDC SN850 1TB, Samsung 980 1TB
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black, 6TB IronWolf Pro
    CPU CoolerEK-AIO 360 D-RGB w/Phanteks T30 -120 fans, 1 Noctua Chromax 140 case fan
    CaseFractal Design Meshify 2 dark tint
    Power Supply750W Seasonic Prime Ultra Titanium Plus
    Keyboard Glorious GMMK TKL
    Mouse Logitech G305
    Headset Bose QC15
    Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub
    OS Windows 11 Pro X64, 22H2
    Network RouterLinksys EA7300
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    Because their attention is on Z790 now.

  7. #7
    ROG Enthusiast Array Beauzinga PC Specs
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    MotherboardASUS ROG Maximus XII Extreme
    ProcessorIntel® Core™ i9-10900K
    Memory (part number)Corsair Dominator Platinum RGB 64GB (4x16GB) 3200MHz CL16 DDR4
    Graphics Card #1ASUS ROG Strix GeForce RTX 3090 OC 24GB White
    MonitorASUS ROG Swift PG279Q 27” G-Sync IPS 2560x1440 165Hz
    Storage #1Samsung 970 EVO Plus 250GB M.2 NVMe SSD
    Storage #2Samsung 970 EVO Plus 2TB M.2 NVMe SSD
    CPU CoolerCorsair Hydro Series H100i RGB Platinum SE
    CaseCorsair iCUE 4000X RGB Tempered Glass Mid Tower White
    Power SupplyCorsair RM850x White
    Keyboard Logitech G915 Lightspeed RGB Wireless Mechanical TKL Linear
    Mouse Logitech G9x
    Headset Logitech G935 RGB Wireless 7.1 Gaming Headset
    Mouse Pad SteelSeries QcK XXL
    Headset/Speakers Audioengine 2+ White
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    The new driver has the same error.

  8. #8
    ROG Guru: Green Belt Array Saltgrass PC Specs
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    MotherboardMaximus XIII Hero
    Processori9 11900K
    Graphics Card #1EVGA RTX 3090 FTW
    Sound CardOn Board
    MonitorDell AW3420DW
    Storage #1Samsung 980 Pro 2 TB
    Storage #2Samsung 860 Pro 1 TB
    CPU CoolerCooler Master Hyper 212X
    CaseCooler Master
    Power SupplyAntec HCP Platinum 1000
    Keyboard ASUS Strix Flare
    Mouse ASUS Chakram
    Headset/Speakers Logitech wired 5.1
    OS Win 10 Pro
    Network RouterROG Rapture GT-AX11000/AXE11000
    Accessory #1 VR Headset
    Accessory #2 Saitek X52

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    Well, I am not a programmer, so I may not be that informed, but the fact it is showing a .tmp file seems a little strange. After you extract the download, you are selecting the AsusSetup.exe?

    Have you checked the path C:\Installer\ for those files?

    The chipset drivers are the third downloaded listed in that section.

    I have a XII Hero but have not done a clean install and just got 22H2 yesterday.

    If the files may have been corrupted, for some reason, perhaps you need to download the installer to a different location and see if it works the same. I don't have a C:\Installer folder on my system but it may have been removed after the install was complete.

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