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  1. #1
    ROG Member Array Andreaz PC Specs
    Andreaz PC Specs
    MotherboardROG Maximus XII Extreme
    Processor10900k
    Memory (part number)Dominator Platinum RGB 4000Mhz 32GB
    Graphics Card #1Asus Strix 1080
    Graphics Card #2Asus Strix 1080
    Sound CardOnboard
    MonitorROG PG278QR
    Storage #1Samsung SSD 970 Evo M.2
    Storage #2Samsung SSD 970 Evo M.2
    CPU CoolerCorsair H150i RGB Pro XT
    CasePhanteks Enthoo 719
    Power SupplyCorsair AX1200i
    Keyboard Corsair K57
    Mouse Corsair Dark Core Pro SE
    Headset Corsair Virtuoso XT
    OS Win11
    Network RouterFritzBox 7590

    Join Date
    Dec 2013
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    Armoury Crate (5.3.4.0). This software is nothing but a bad joke.

    Hello All...

    Even with the current release of AC (5.3.4.0), nothing is woking. Aura Sync dont see any rgb stuff and the loading times are horrible.
    I really cant understand, who release such unfinished and untested Software over and over a gain. AC is a Software Blob. Could you
    finally seperate all Aura and OLED display stuff from such a big, fat ogre of Software that is unable to do anything, except beeing
    unbelievable slow und useless, please?

    Thanks.

    Regards,
    Andreas

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Hi Andreaz,

    Try using the Armoury Crate uninstall tool and reinstalling Armoury Crate.

    From the ASUS Support Center, select your operating system then click Show all in blue, it's the third download.

    https://www.asus.com/supportonly/Arm...Desk_Download/

    Once uninstalled, install Armoury Crate version 3.2.3.0, head to the update center and update your devices.

    Armoury Crate version 5.3.4.0 is working ok for me.

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  3. #3
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    Click image for larger version. 

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    What a joke, I'm not able to use AC for more than a month now, due to error 502.
    Now it's error 501, wouah. Only 500 more releases of AC and I will be able to use it again?

    And before you ask, yes I've ran AC uninstall tool countless times before retrying !!!

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Hi roger123,

    If the uninstall tool isn't working for you, a windows reinstall will fix the problem.

    Before reinstalling windows....

    Make sure all drivers and windows are updated, check device manager all looks good. You could try installing Armoury Crate with the bios at default settings, be sure you're installing version 3.2.3.0.

    If none of this helps, you might want to proceed with a windows reinstall.

  5. #5
    New ROGer Array on9gamerx PC Specs
    on9gamerx PC Specs
    Laptop (Model)Asus ROG Strix Scar 15 G533Z-WLN131W
    MotherboardAsus Maximus Z690 Extreme
    ProcessorIntel I9 12900K
    Memory (part number)Kingston Fury Beast DDR5
    Graphics Card #1Asus ROG Strix RTX 3090 OC
    MonitorAsus ROG XG279Q
    Storage #1WD BLACK SN850 2TB
    Storage #2WD BLACK SN850 2TB
    CPU CoolerAsus Ryujin II 360
    CaseAsus ROG Helios
    Power SupplyAsus ROG Thor 1200W
    Keyboard Razer Blackwidow V3 Pro
    Mouse Razer Naga Pro
    Headset Sony WH-1000XM4
    Mouse Pad Razer Firefly V2
    Headset/Speakers Logitech Z906
    OS Windows 11
    Network RouterAsus GT-AX1100 ROG Rapture Tri-Band

    Join Date
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    I've have the same issued also, i already uninstalled AC using uninstalled tools and installed back AC. All my asus ARGB products still messed up, nothing is workling for me. Please advise?

  6. #6
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    Reinstalling the OS looks like a joke.

  7. #7
    ROG Member Array Andreaz PC Specs
    Andreaz PC Specs
    MotherboardROG Maximus XII Extreme
    Processor10900k
    Memory (part number)Dominator Platinum RGB 4000Mhz 32GB
    Graphics Card #1Asus Strix 1080
    Graphics Card #2Asus Strix 1080
    Sound CardOnboard
    MonitorROG PG278QR
    Storage #1Samsung SSD 970 Evo M.2
    Storage #2Samsung SSD 970 Evo M.2
    CPU CoolerCorsair H150i RGB Pro XT
    CasePhanteks Enthoo 719
    Power SupplyCorsair AX1200i
    Keyboard Corsair K57
    Mouse Corsair Dark Core Pro SE
    Headset Corsair Virtuoso XT
    OS Win11
    Network RouterFritzBox 7590

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    You're really serios? A windows reinstall? Damn, fix that crap! I've done everything already, except reinstall windows. And i refuse to do it. If Asus can't program. Stop, trying it. Sorry.

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    Last edited by Andreaz; 09-28-2022 at 09:08 PM. Reason: Added Screenshot

  8. #8
    ROG Member Array Kryptyc PC Specs
    Kryptyc PC Specs
    MotherboardRog Strix Z390 Gaming E
    Processori9-9900K
    Graphics Card #1Asus ROG Strix 2080 8G OC
    MonitorDell
    CPU CoolerAsuus Ryujin 240
    CaseMeshify S2
    Keyboard Corsair K95
    Mouse Logitech G600
    Headset Logitech G430
    OS Windows 10 1903
    Network RouterAsus 5300
    Kryptyc's Avatar
    Join Date
    Jan 2013
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    same issue still exists as my other posts and my post on the last offical thread for bug reports that got closed and no reply ever provided, lightingservice keeps crashing. the last 3 updates have not fixed it, i will not wipe/reload windows. it was working, you made updates, you fix it. I had posted the logs and everything from the last update and received no replies. works for years, stops for 3-4 months, magic you guys finally fix it, me changing nothing....just sounds like you need to stop using your customers as your QA department!

  9. #9
    ROG Guru: Orange Belt Array pndiode PC Specs
    pndiode PC Specs
    Laptop (Model)ASUS G752VL-DH71 Win 11 Pro 21H2
    MotherboardROG Maximus XII Formula
    ProcessorI7-10700K
    Memory (part number)G-Skill F4-3600C19Q-32GTZRB
    Graphics Card #1ROG Matrix GTX 980TI -P-6GD5 Bitspower Water Block
    Graphics Card #2ROG Matrix GTX 980TI -P-6GD5 Bitspower Water Block
    MonitorLG UltraGear 32GN50T-B
    Storage #1WD Black SN750 1TB
    Storage #2WD Blue 4TB (4 ea)
    CPU CoolerEK PE 360 (Top), PE 240 (Front), and Xres 100 Elite
    CaseROG Strix Helios
    Power SupplyThermalTake Toughpower 1200W
    Keyboard ROG Strix Scope RX
    Mouse Logitech MX Master S2
    Headset ROG Strix Fusion 300
    Mouse Pad Generic
    Headset/Speakers Bose Companion 3 Series II
    OS Windows 11 Pro 22H2
    Network RouterGeneric
    Accessory #1 Corsair ML140 (4 ea), Corsair ML120 (3 ea)
    Accessory #2 ASUS External 16X BLU-RAY Writer

    Join Date
    Jan 2016
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    Customers QA Department, Hold Please!

    Fresh installation of Windows 11 Pro 22H2 on August 22, 2022, to fix Armoury Crate version 5.3.2. Fresh install of Armoury Crate version 3.2.3.0 followed and It updated to Armoury Crate version 5.0.11.0. Then Armoury Crate updated to version 5.2.12.0. No problems! Today August 29, 2022, Armoury Crate updated to version 5.3.4.0. And this is the result when Armoury Crate updates to version 5.3.4.0 (same as version 5.3.2):

    Armoury Crate Device tab sees:

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    Armoury Crate Aura Sync tab Aura sync sees:

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    Armoury Crate Aura Sync tab Aura Effects sees:

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    Aura Creator sees:

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    When I shut down computer:

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    If I try to reinstall Amoury Crate version 3.2.3.0 it will try to update to Amoury Crate version 5.3.4 and then Aura Creator will not see any devices. So, I am going to leave it as is for now, because I know I am not alone.

    Is there any way I can download Amoury Crate version 5.2.12.0 and Aura Creator version 3.4.3?
    Last edited by pndiode; 09-29-2022 at 05:41 AM.

  10. #10
    ROG Member Array
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    I apologise for not specifically contributing to the issue in the thread, but I did want to say that a Windows reinstall should never be necessary to fix these kind of problems.

    The 5.2.12.0 update broke motherboard boot lighting for me and several others and I spent days uninstalling and reinstalling trying to get it to work again. It then started failing on install so I was ultimately forced to reinstall Windows. Why is that even necessary?

    While a Windows reinstall did fix the install problem, boot lighting still isn't working correctly (I haven't updated to 5.3.4.0 however, as I'm, frankly, too afraid to).

    ASUS really need to ditch Armoury Crate. Please just go back to a lightweight, standalone Aura Sync. I dare say, a lot of us don't need all the extra rubbish AC comes with.
    Last edited by PilotGW; 09-29-2022 at 01:35 PM.
    Greg W.

    EASA CPL ME/IR

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