Armoury crate v5.3.4.0 / aura creator v3.4.3.0 [report here if any issues]

[MasterC@ROG]

A new Armoury Crate major release was just released.
Please install using Armoury Crate Installer v3.2.3.0
https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip
The full installation package:
https://dlcdnets.asus.com/pub/ASUS/m...on_Package.zip

Armoury Crate - Core service updates:
1. Omaha client v1.3.107.89
2. Armoury Crate Lite Service v5.3.1
3. Armoury Crate Service v5.3.1
4. AURA Service (Lighting Service) v3.05.78
5. ROG Live Service v1.6.3.0
6. Aura Layer Manager v0.0.24
7. ASUS Framework v3.1.1.0
8. ASUS Core SDK v2.00.14
9. ASUS Core SDK plug-in v1.01.10

Armoury Crate - New features:
1. Added “Virtual Pet� feature for ROG products
2. Added Adobe campaign reminder (for compatible models)
3. Added ASUS eShop, ROG SAGA, ROG Discord shortcut for selected regions under "News" page
4. Added quick survey for AniMe Matrix Editor feature

Armoury Crate - Bug fixes & Enhancements:
1. Enhanced installation and update process
2. Enhanced Motherboard and Graphic card series product registration behavior
3. Improve “Check version� process performance
4. Modified motherboard “Dashboard� system storage info UI
5. Added Content Platform - newly added content notice
6. Fixed critical device update failed issue
7. UI flow & GUI layout enhancements
8. Other bugs fixes

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Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.


Uninstall Tool - v2.1.5.0
https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/avm5rErVYfp4LtEs6
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
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Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/m...e_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

[Andreaz]

Takes sometimes like 10 hours, to recognize the rgb stuff.

[MasterC@ROG]

Takes sometimes like 10 hours, to recognize the rgb stuff.

Please complete the Google Form, thanks.

[VeryCrushed]

Maybe I'm blind and dont know how to turn this feature on, but in the 5.2.12.0 notes this item was listed:

5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards

I cannot find this Aura Sync mode anywhere in Armory Crate on my Z690 Glacial.



Service info:
Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

[Sheng Rong]

Kingston update the webpage and now the logo of Aura is present, but still can't see the memory in Aura https://www.kingston.com/en/memory/g...dr5-rgb-memory

[MasterC@ROG]

Please install this update: ASUS HAL Central v20220927

Kingston update the webpage and now the logo of Aura is present, but still can't see the memory in Aura https://www.kingston.com/en/memory/g...dr5-rgb-memory

[Sheng Rong]

Please install this update: ASUS HAL Central v20220927

Solved thanks

[Kryptyc]

Resolved after a power cycle

Exact same issue with the lighting service continually crashing from 2 updates ago, submitted ticket then and got no response so here is the info with the latest:
Faulting application name: LightingService.exe, version: 3.5.78.0, time stamp: 0x633182ff
Faulting module name: LightingService.exe, version: 3.5.78.0, time stamp: 0x633182ff
Exception code: 0xc0000094
Fault offset: 0x0013da2f
Faulting process id: 0x79c
Faulting application start time: 0x01d8ddd2c796c8e6
Faulting application path: C:\Program Files (x86)\LightingService\LightingService.exe
Faulting module path: C:\Program Files (x86)\LightingService\LightingService.exe
Report Id: a2f3a268-f740-4954-a7b5-95b4023d25f2
Faulting package full name:
Faulting package-relative application ID:

[MasterC@ROG]

Does your AniMe Matrix tab not look like this? Please take a screenshot if not.

Maybe I'm blind and dont know how to turn this feature on, but in the 5.2.12.0 notes this item was listed:

5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards

I cannot find this Aura Sync mode anywhere in Armory Crate on my Z690 Glacial.



Service info:
Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

[ThirdFloor0312]

I'm using ROG STRIX Z690-F GAMING WIFI motherboard with 2 Kingston FURY Beast DDR5 RGB memory, the model name is KF560C40-16.
I've already uninstalled/Installed Amoury Crate by using the tools from this post and also installed the 20220927 version HAL but Amoury Crate still can not detect the memory.
================================================== ======================
Problem solved.
I just turn on my computer tonight and Kingston memory RGB works fine.