Armoury crate v5.3.4.0 / aura creator v3.4.3.0 [report here if any issues]

[sfdmark]

I can definitely confirm for those that use Corsairs' devices and ICUE to control it, the Asus plugin is not working when Armoury crate is installed. Irony, cause ICUE needs Armoury to be able to work with the plugin. I haven't isolated the problem just yet, but I am pretty sure it has something to do with Fanxpert of armoury. I hope for some solution to this.

Sill waiting for a reply guys, I completed the form and everything but there is not reply? At least acknowledge the problem and give us some information? The original post is #44

[n1to13]

hi guys i have the following problem my armory crate the page for my x670e hero won't open it says there is an error and the page is reloaded and he does it again and again. I've already uninstalled armory crate and re-installed it didn't help you know what to do

[Rollerx]

Hello,

after I updated to this version, I keep getting two annoying requests during login to Windows 10. I believe it is Windows UAC asking for permission for ArmourySocketServer and ArmourySwAgent to make changes in the system. This only happens when I use non-admin account(s), although Armoury Crate is not even set up to be used by those users (not visible in the program list when pressing Windows key). But I normally use a non-admin account and hence this is very annoying.

I used to have a similar problem earlier with 2 computers and some earlier version of Armoury Crate. The problem disappeared after some update but now it has returned. Why does this happen and can you please fix it?

I have not included any reports since this is not a problem running Armoury crate or its functions, but logging into Windows.

[TheDude23112]

Without uninstalling Armoury Crate. Try re-launching ArmouryCrateInstallTool . It's worked like this for me before

same old stuff. won't run.

[pochelas]

Hi All,
i recently update my PC, i add a liquid cooler and VGA, so now i have many RoG devices:

Asus RoG devices

• MotherBoard Crosshair VII Hero (wifi)

• VideoCard GTX 1080 ti OC x2

• AiO Ryuo liquid cooler

• RoG Spotlight

• Mouse Spatha

• Mouse Gladius 2 Origin

• Mousepad Balteus

• Monitor XG32

• Headphones Strix Fusion 300

• RoG Eye S

Non Asus devices

• Case NZXT Noctis RoG
  XPG Spectrix D40 16Gb x2
  XPG S40g 512Gb
  Seagate HDD 1Tb x2
  Seagate SSHD 2Tb
  Power Suply ThermalTake Smart Pro 850W
  ElGato StreamDeck
  Microphone HyperX Quadcast
  Keyboard Logitech MX Keys
  Mouse Logitech MX vertical

As title says, "Ensure to be connected to Internet. Go to Update center to find software components updates to enable this option. all my devices are up to date, any idea?

I already try:
Reinstall Windows plenty of times
uninstall Armoury crate and reinstall
check windows firewall
PC is conected to internet using ethernet cable
i try with Windows 10 and Windows 11

UPDATE: I Remove the second GTX 1080TI OC, and armoury crate start working. it seems that:
1.- Armoury crashes if you connect 2 VGA (i hace it with SLI)
or
2.- Armoury crate can't handle 12 or more Aura devices

I think option 1, you?

[RULVFF]

Edit:
Send the form according to instructions.
After Rename VGA_PPID_DLLx64.dll to VGA_PPID_DLLx64.dll.000, its stop crashing and all working as intended for me, do not know what its does, If it controls VGA Lighting: my two Strix cards don't have original lightning strips in it, because I using a EK-WB Block and a Custom ARGB LED Strip's that's connected to Motherboard.

After long time without running AC, it updated automatically and after update it don't show the lightning items, and the APP below Running below Service crashs, after investigation in Computer Manager Events, its related to module "VGA_PPID_DLLx64.dll":
I have done your procedure to uninstall and install, and same error.





Data from the Image translate from PT-Br to English:

Name of the APP With Fail: ArmouryCrate.UserSessionHelper.exe, version: 5.3.0.0, date/time: 0x632afb45
Name of the module With Fail: VGA_PPID_DLLx64.dll, version: 1.0.2.6, date/time: 0x62be9ecb
Exception code: 0xc0000005
Fail dislocation: 0x0000000000034835
Process ID: 0x178c
Time of start of APP With Fail: 0x01d902bf38c2cedc
APP With Fail: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.UserSessionHelper.exe
M<odule With Fail: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\GameBoxPlugIn\DevicesDLL\VGA_PPID_DLL\VGA_ PPID_DLLx64.dll
Report ID: 7df937cf-ee52-4b8b-bd19-2fa173685f94

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Não instalado
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.16
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.9.12
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

[MasterC@ROG]

Form received with screenshot only, no log provided. Your screenshot shows the plugin working, please explain issue or concern clearly.

Sill waiting for a reply guys, I completed the form and everything but there is not reply? At least acknowledge the problem and give us some information? The original post is #44

[sfdmark]

Form received with screenshot only, no log provided. Your screenshot shows the plugin working, please explain issue or concern clearly.

The screenshot shows flat line for all motherboard readings, temperature, fan speeds, vrm temps etc. The plugin is not working , it does load, works for 3080ti TUF properly, but when it comes for reading from the motherboard is not working. With the latest update of fan expert it actually show nothing. There is nothing to log, there is "no problem" in armoury crate to log. Application works without giving any errors. It is just the asus plugin for ICUE that is causing issues and I don't know how to log that. See below how is the plug in now in the red rectangle upper right corner.
For your information and as background info, removing armoury crate somehow makes the plugin working in icue meaning, I can't see the motherboard in control panel but it does get normal readings from the sensors of the motherboard. But as I said before, this is not an option cause the whole system is based on the collaboration of icue + armoury crate to control fan speeds and lights. If I use only Armoury I can't control the fans of the case and when I use Icue I can't control any asus hardware.
Also please check
https://rog.asus.com/forum/showthrea...h-Asus-plug-in

There are others with same issues.

[MasterC@ROG]

Hi Forte42, your issue was resolved. On 11/24, ArmouryCrate.GPUSwitch V5.3.4.1 was published for gaming laptop users. It updates automatically as a background process. Please post a comment here next time after you have filled out your form. Appreciate it.

[MasterC@ROG]

Kind reminder for those who are trying to report issues without filling in forms, recording logs, posting in this thread, or becoming a member - please read the OP for instructions, thanks. Your cases will either not be processed or responded to (we will not email our forum members or visitors).