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  1. #1
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    Tuf Gaming F17 (2022) : C-Media - Extension – 2.1.1.14

    Bonjour,

    TUF GAMING F17 (2022)
    Windows 11 22H2.

    Windows Update offers every day the installation of "C-Media - Extension – 2.1.1.14" even if it is already installed.

    I used Windows update repair utility.
    No change.

    D'autres personnes ont un problème identique.
    https://answers.microsoft.com/de-de/...8-de6b2fb1925c

    If anyone else here has the same problem, did you find a solution?

    Thanks for your help.


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  2. #2
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    Same problem here on TUF Dash F15 2022 model

    Quote Originally Posted by kikimahe View Post
    Bonjour,

    TUF GAMING F17 (2022)
    Windows 11 22H2.

    Windows Update offers every day the installation of "C-Media - Extension – 2.1.1.14" even if it is already installed.

    I used Windows update repair utility.
    No change.

    D'autres personnes ont un problème identique.
    https://answers.microsoft.com/de-de/...8-de6b2fb1925c

    If anyone else here has the same problem, did you find a solution?

    Thanks for your help.


    Click image for larger version. 

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    No solution yet

  3. #3
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    Quote Originally Posted by MoKiChU View Post
    Salut/Hi,

    I see that you are french, me too, but please don't post in French (first of all because the special characters make the characters bug, and especially because English is the language of this international forum).

    Please show us a screenshot of the Extensions category of your DriverStore via the Driver Store Explorer tool (Right click on "Rapr.exe" > Run as administrator).
    Click image for larger version. 

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    Hi, this error also happens on TUF Gaming F15 FX507ZE as well. kindly refer to the attached screenshot as requested. For now i will use Windows Tool to hide this particular updates as this is slightly annoying as it prompt me to restart PC on daily basis.... also it causes issue on Dolby sound processing as well, after install update and restart will always causes the sound to be too loud or burst sound...

  4. #4
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    Your C-Media Extension Driver is missing in your DriverStore.

    @ Those who have the same issue : Follow this process to fix that :

    - Download/Install this drivers package from your product support page : https://dlcdnets.asus.com/pub/ASUS/G...1.14_27424.exe
    - Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button
    - Restart your PC
    Thank you for the solution, yes, after install the driver package, there is a new entry at extension section for C-Media. Didn't know there is another extension come along with this old driver as MS had issued new driver update. Dolby atmos also working fine. Most likely i did an incomplete driver install after format windows months ago to troubleshoot that annoying CTRL SHIFT N bug due to C-Media control panel (already resolved on new app update). Thanks again.

  5. #5
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    Your C-Media Extension Driver is missing in your DriverStore.

    @ Those who have the same issue : Follow this process to fix that :

    - Download/Install this drivers package from your product support page : https://dlcdnets.asus.com/pub/ASUS/G...1.14_27424.exe
    - Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button
    - Restart your PC
    Hi,

    Thanks for your help and sorry for my french language. ;-)


    Your process don't fix this problem :


    1) I INSTALL PACKAGE Cmedia 2.2.1.14 (02/2022)

    - Software components 2.2.1.14 OK

    - Extension cm6549_ext.inf 2.1.1.14 OK

    - Restart Windows OK

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    2) I RUN WINDOWS UPDATE

    - Windows update Automatic install the last Software components 2.3.2.22 (08/2022) OK

    - Extension cm6549_ext.inf disappears ! KO

    - Restart Windows - Same thing...
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    3) I RUN WINDOWS UPDATE SERVERAL TIMES
    Windows always ask to install l the preview extension 2.1.1.14.
    But it doesn't work and windows update try to reinstall extension endlessly.

    I conclude that the extension cm6549_ext.inf 2.1.1.14 can't work properly with the last package software component 2.3.2.22
    Or a problem related to windows 22H2
    Last edited by kikimahe; 10-15-2022 at 05:44 AM.

  6. #6
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    Hi

    I found a solution by using the Microsoft utility "Show and hide uptades" to block the automatic installation of the 2 drivers !
    - C-Media 2.3.2.22
    - C-Media 2.2.2.22


    Process :

    1) Go to Windows update and interrupt updates for 1 week.

    2) Download and install the latest C-MEDIA driver available from the ASUS page for your ASUS model:
    (C-media 2.2.1.13 for mine).

    3) Download the Microsoft utility "the troubleshooter" (file wushowhide.diagcab) from the Microsoft webpage:
    https://social.technet.microsoft.com...sion-1903.aspx

    4) Launch the wushowhide.diagcab utility :
    - Choose Hide Update and hide C-MEDIA 2.3.2.22 and C-MEDIA 2.2.2.22 up

    6) Go to Windows update and resume updates.

    Start an update search : Windows update will not install "C-MEDIA extension 2.1.1.4" all the time
    Last edited by kikimahe; 10-17-2022 at 07:18 PM.

  7. #7
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    Can confirm this works on FA507RM Asus Tuf A15 2022

    Quote Originally Posted by kikimahe View Post
    Hi

    I found a solution by using the Microsoft utility "Show and hide uptades" to block the automatic installation of the 2 drivers !
    - C-Media 2.3.2.22
    - C-Media 2.2.2.22


    Process :

    1) Go to Windows update and interrupt updates for 1 week.

    2) Download and install the latest C-MEDIA driver available from the ASUS page for your ASUS model:
    (C-media 2.2.1.13 for mine).

    3) Download the Microsoft utility "the troubleshooter" (file wushowhide.diagcab) from the Microsoft webpage:
    https://social.technet.microsoft.com...sion-1903.aspx

    4) Launch the wushowhide.diagcab utility :
    - Choose Hide Update and hide C-MEDIA 2.3.2.22 and C-MEDIA 2.2.2.22 up

    6) Go to Windows update and resume updates.

    Start an update search : Windows update will not install "C-MEDIA extension 2.1.1.4" all the time
    This worked for my Asus Tuf A15 2022 FA507RM.
    Thank you so much, I was really annoyed by this problem. Asus should really fix this issue on their side.

  8. #8
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    Quote Originally Posted by aniik8pv2 View Post
    This worked for my Asus Tuf A15 2022 FA507RM.
    Thank you so much, I was really annoyed by this problem. Asus should really fix this issue on their side.
    I'am happy for you.

    But your prayers have been answered:

    Check your driver page for your Asus Gaming.
    A new version is now available for my Tufgaming F17 : C-MEDIA 2.2.1.22

    Click image for larger version. 

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    I installed it and it seems to fix the problem !

    After installation,
    1) updates are no longer hidden in "wushowhide.diagcab"
    2) updates not offered in Windows update.
    3) Everything seems good in DriverStoreExplorer.

  9. #9
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    Quote Originally Posted by kikimahe View Post
    I'am happy for you.

    But your prayers have been answered:

    Check your driver page for your Asus Gaming.
    A new version is now available for my Tufgaming F17 : C-MEDIA 2.2.1.22

    Click image for larger version. 

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    I installed it and it seems to fix the problem !

    After installation,
    1) updates are no longer hidden in "wushowhide.diagcab"
    2) updates not offered in Windows update.
    3) Everything seems good in DriverStoreExplorer.
    Hi!
    I've tried this solution, and now... Windows Update always offer C-MEDIA 2.2.1.22 for update
    I've a ASUS TUF F17 FX707ZE

    (Sorry for my English)
    Last edited by lordmistico1982@gmail.com; 11-08-2022 at 12:55 AM.

  10. #10
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    Hi.

    For me it has been fixed since this update 2.2.1.22
    Asus Tuf gaming F17 2022 - 707ZM
    Windows 11 22H2


    Try this :

    1)
    Download C-media drivers 2.2.1.22 on Your Asus support page.
    Download "Driver store Explorer" Tool : Version DriverStore Explorer v0.11.79 · lostindark/DriverStoreExplorer · GitHub

    2)
    Stop internet connexion and stop Windows update.
    Force delete ALL C-MEDIA drivers in "component software" and "Extension" with Driver Store Explorer tool.
    Restart Windows

    3)

    Install C-media drivers 2.2.1.22
    Restart and Windows and Windows update.
    Windows update must install driver extension 2.1.1.22 on time. But no longer offer it the next few days.


    Good luck. ;-)



    My Drivers Store Explorer tool :
    I don't understand why the 3 different version drivers are installed by version 2.2.1.22.
    But it's ok for me.

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    Last edited by kikimahe; 11-16-2022 at 08:20 PM.

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