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  1. #1
    New ROGer Array
    Join Date
    Sep 2022

    Angry 2022 Zephyrus G15 System-Wide Stutter

    Ever since my purchase (In June 2022), my 2022 Zephyrus GA503RM has been experiencing a system-wide stutter. It doesn't matter what I'm doing (Gaming, YouTube, listening to music, browsing). Sometimes it happens a few times per-day. Sometimes it happens many times per-hour. Audio, display, and input (Mouse and keyboard) freeze for about 1 second when this happens. I read about several other people experiencing a similar system-wide stutter in the Zephyrus series and other AMD-based ROG:

    None of the suggested fixes are helping. I deleted the Armoury Crate mobile plugin executable. The stutter happens whether or not I have Armoury Crate running. It doesn't matter which profile I'm using either (Managed by Windows or Armoury Crate).

    I also read about this:

    but my BIOS does not have an option to disable TPM. I haven't yet return the laptop because I hoped Asus would release a BIOS update to fix the issue. After all, how could they leave such a terrible bug in a brand new model? After installing several BIOS updates since my purchase though, I'm nearing the end of my rope.

    My current BIOS version: GA503RM.310

    I have tried every BIOS update since June and none of them helped. I have tried reinstalling Armoury Crate, installing the AMD provided drivers, and none of that helped either. What am I to do now? RMA?

    Edit: Found a megathread:

    Asus: Please send a BIOS update to fix this. It's too much.
    Last edited by bitnom; 10-13-2022 at 08:11 PM.

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