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  1. #1
    ROG Guru: White Belt Array celticguy75 PC Specs
    celticguy75 PC Specs
    Laptop (Model)Not Applicable
    MotherboardROG Strix Z690-E Gaming Wifi
    ProcessorIntel 12700k
    Memory (part number)Corsair Dominator RGB - 32GB
    Graphics Card #1ROG Strix RTX 3070TI
    Sound CardN/A
    MonitorROG XG32VC
    CPU CoolerROG Ryujin II
    CaseLian-Li OL11 XL
    Power SupplyROG Thor 1200W
    Keyboard Strix Flare II
    Mouse Logitech G502
    Headset Corsair Void
    Mouse Pad ROG Sheath
    Headset/Speakers Logitech
    OS Windows 10 Professional
    Network RouterAsus
    Accessory #1 Microsoft XBox 360 Elite II

    Join Date
    Dec 2010
    Reputation
    11
    Posts
    95

    Strix Flare II RGB

    My trusty Logitech G910 keyboard died and I picked up the Strix Flare II keyboard (not the animate version). I've got two strange issues with it that I can't seem to fix.

    1 - When switching off the computer (Desktop) the keyboard lighting switches off, but then after maybe 10 seconds switches back on. I've tried making sure that ARmour crate is set to switch off RGB lighting on shutdown, and the BIOS is set so that no power is sent to USB peripherals on shutdown too.

    2 - The second issue is until recently, I could switch off the RGB after shutdown using the RGB button on the keyboard, however both this and the Windows lock button have completely stopped working. The RGB is on right now, and the button is lit, but pressing it does nothing.


    The firmware/drivers are up to date. Just looking for some advice if possible.

  2. #2
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    75
    Posts
    1,982

    Hi celticguy75,
    For issue 1, please try other USB devices connecting to your shutdown pc to see if it is no power or not.
    For issue 2, do you mean the RGB button and the Windows lock button was working but have been not working recently?
    Have you tried the keyboard with other pc, but tow buttons are also not working?
    Thank you.

  3. #3
    ROG Guru: White Belt Array celticguy75 PC Specs
    celticguy75 PC Specs
    Laptop (Model)Not Applicable
    MotherboardROG Strix Z690-E Gaming Wifi
    ProcessorIntel 12700k
    Memory (part number)Corsair Dominator RGB - 32GB
    Graphics Card #1ROG Strix RTX 3070TI
    Sound CardN/A
    MonitorROG XG32VC
    CPU CoolerROG Ryujin II
    CaseLian-Li OL11 XL
    Power SupplyROG Thor 1200W
    Keyboard Strix Flare II
    Mouse Logitech G502
    Headset Corsair Void
    Mouse Pad ROG Sheath
    Headset/Speakers Logitech
    OS Windows 10 Professional
    Network RouterAsus
    Accessory #1 Microsoft XBox 360 Elite II

    Join Date
    Dec 2010
    Reputation
    11
    Posts
    95

    Issue 1 - I can confirm that other USB devices, such as hubs and my ROG spotlight do turn off and do not power back on. I have been using the Function & Arrow Down workaround to turn off the RGB on the keyboard after shutdown.

    Issue 2 - That's correct, and same behaviour with my work laptop as well (which does not have aura installed)

    For both issues I have tried both a system restore and a reinstallation of Armoury Crate without success. I hoped someone might have encountered a similar issue. It's not disaster -time or unacceptable, it's just a minor annoyance.

  4. #4
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    75
    Posts
    1,982

    Hi celticguy75,
    Thank you for your reply.
    Did issue 2 occur after any update or settings changed?
    Thank you.

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