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  1. #1
    New ROGer Array
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    ProArt X670 Instantly "restart" at random times?!

    Hey

    I have updated my system
    from
    X399 + 2990WX + 128gb Ram
    to
    X670 ProArt 7950X and Kingston FURY Beast RGB 64GB (2x 32GB) 5600MHz

    Everything starts/run fine - mostly. But for some reason, the pc will randomly restart.

    There is no blue screen, no warning, nothing, it just instantly goes ZIP, and it's gone. Restarting.

    Also, each restart takes 10-30 secs to start. Like he is re-initializing memory or something.

    I run memory in XMP profile 5600, everything started without any problems and I did not do any OC or anything like that yet.

    Its 4-day old pc more or less and I'm struggling to understand why would he just "restart" out of blue.

    Regards
    Dariusz

  2. #2
    ROG Guru: Yellow Belt Array Soupladel PC Specs
    Soupladel PC Specs
    Laptop (Model)Asus Strix G15 G512LV
    MotherboardAsos Crosshair X670E Hero
    ProcessorAMD Ryzen 7950x
    Memory (part number)Corsair Dominator Platinum 6000 DDR5 2x32Gb (CMT64GX5M2B6000Z40)
    Graphics Card #1Asus TUF 4090 OC
    Monitor2x Asus TUF VG27AQ1A
    Storage #1WD SN850X 2Tb
    CPU CoolerCorsair H170i Elite Cappelix
    CasePhanteks P600S
    Power SupplyCorsair HX1000
    Keyboard Razer Blackwidow Elite
    Mouse Razer Basilsk V2
    Headset Astro A50
    Mouse Pad Asus ROG Balteus
    Headset/Speakers Arctis Nova Pro (wired)
    OS Windows 10
    Network RouterAsus ROG AX1100

    Join Date
    Jul 2020
    Reputation
    10
    Posts
    174

    Quote Originally Posted by Daz1989 View Post
    Hey

    I have updated my system
    from
    X399 + 2990WX + 128gb Ram
    to
    X670 ProArt 7950X and Kingston FURY Beast RGB 64GB (2x 32GB) 5600MHz

    Everything starts/run fine - mostly. But for some reason, the pc will randomly restart.

    There is no blue screen, no warning, nothing, it just instantly goes ZIP, and it's gone. Restarting.

    Also, each restart takes 10-30 secs to start. Like he is re-initializing memory or something.

    I run memory in XMP profile 5600, everything started without any problems and I did not do any OC or anything like that yet.

    Its 4-day old pc more or less and I'm struggling to understand why would he just "restart" out of blue.

    Regards
    Dariusz
    I have the Crosshair X670E Hero and have suffered the exact same issue as this, although i think it is related to DDR5 compatibility issues, i have never trule worked out what the problem is.

    However the way i solved my problem was by simply upgrading the BIOS, the current version of the BIOS for your board is 0705 and it would be well worth upgrading your BIOS to see if the solves your issues. The latest BIOS can be found here:

    https://www.asus.com/Motherboards-Co...HelpDesk_BIOS/

    I am still having a number of issues including the CPU only boosting to 5.5Ghz now, i am also having problems with the occasional lock up that requires a reset but i think this is possibly connected to me having a 4090 now as the even log has shown an error with nvlddmkm, which is nvidia related.

    These problems are the price we pay for being early adaptors in a new platform!!!

  3. #3
    New ROGer Array
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    Hey @Soupladel

    Thank you so much for ur reply!

    I was really woried it was just me with this crazy issue that I never had in last 20 years of building pcs.

    I've updated bios and now for about 24+h of runtime no crashes! Wohooo!!!!

    Gonna see how long the system will run, so far it all looks promising, horay!

    Regards
    Dariusz

  4. #4
    ROG Guru: Yellow Belt Array Soupladel PC Specs
    Soupladel PC Specs
    Laptop (Model)Asus Strix G15 G512LV
    MotherboardAsos Crosshair X670E Hero
    ProcessorAMD Ryzen 7950x
    Memory (part number)Corsair Dominator Platinum 6000 DDR5 2x32Gb (CMT64GX5M2B6000Z40)
    Graphics Card #1Asus TUF 4090 OC
    Monitor2x Asus TUF VG27AQ1A
    Storage #1WD SN850X 2Tb
    CPU CoolerCorsair H170i Elite Cappelix
    CasePhanteks P600S
    Power SupplyCorsair HX1000
    Keyboard Razer Blackwidow Elite
    Mouse Razer Basilsk V2
    Headset Astro A50
    Mouse Pad Asus ROG Balteus
    Headset/Speakers Arctis Nova Pro (wired)
    OS Windows 10
    Network RouterAsus ROG AX1100

    Join Date
    Jul 2020
    Reputation
    10
    Posts
    174

    Quote Originally Posted by Daz1989 View Post
    Hey @Soupladel

    Thank you so much for ur reply!

    I was really woried it was just me with this crazy issue that I never had in last 20 years of building pcs.

    I've updated bios and now for about 24+h of runtime no crashes! Wohooo!!!!

    Gonna see how long the system will run, so far it all looks promising, horay!

    Regards
    Dariusz
    No worries

    What GPU are you running? although my system is more stable now, i have had a few crashes that seem to relate to Nvidia and have had to go in and manually adjust the power settings for the GPU in the power profile.

    Also, a clean install of drivers may have helped

  5. #5
    ROG Member Array Anthony Kinson PC Specs
    Anthony Kinson PC Specs
    MotherboardASUS ROG CROSSHAIR X670E HERO
    ProcessorRyzen 7950X
    Memory (part number)64GB Corsair Dominator Platinum RGB DDR5 (CMT64GX5M2B5200Z40)
    Graphics Card #1MSI Gaming X Trio RTX 4090
    Storage #1Samsung 980 PRO 2TB (NVME)
    Storage #2Samsung 980 PRO 2TB (NVME)
    CPU CoolerCorsair H100i Platinum
    CaseLian Li DK-04 Desk Case
    Power SupplyASUS ROG THOR 1000W Platinum II
    Keyboard Logitech 915 TKL
    Mouse Logitech Pro X Superlight
    Mouse Pad Corsair MM1000 Qi Charging Mouse Pad
    OS Windows 11 Pro

    Join Date
    Jan 2020
    Reputation
    10
    Posts
    14

    having the same issue with the Crosshair X670E Hero. The screen goes black and instantly restarts. no freeze, blue screen, or errors at all.

    For me, it seems to occur only when running WSL2 (Ubuntu) for work, and from what I can gather mainly whilst MySQL is running in WSL, so could be something with how memory is being handled?

    EDIT: nevermind, it just did it again now after this post and i only had chrome running *sigh*

    Using the latest bios also (0705), Ryzen 7950X + RTX 4090 + 64 GB (2x32 GB) Corsair Dominator Platinum @ 5200MHz
    Last edited by Anthony Kinson; 10-26-2022 at 03:21 PM.

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