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10-28-2022 04:24 PM #1
tcmathews PC Specs Laptop (Model) Lenovo P72 Motherboard ASUS Maximus Z690 Extreme Processor 12th Gen Intel(R) Core(TM) i9-12900KS 3.40 GHz Memory (part number) CMT64GX5M2B5200C40 Graphics Card #1 GIGABYTE AORUS GeForce RTX 3080 Xtreme WATERFORCE WB 12G Graphics Card #2 Intel UHD 770 Onboard CPU Sound Card ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC ALC4082 Monitor 2x Dell 27" S2721DGF, 1x Dell G3223D Storage #1 3x Samsung SSD 980 2TB Pro Storage #2 2x Samsung SSD 980 Pro 1TB CPU Cooler EK-Quantum Velocity² D-RGB - 1700 Full Nickel Case Thermaltake Core P8 Tempered Glass E-ATX Full-Tower Power Supply Thermaltake 1550 Platinum Keyboard Corsair K100 Mouse Corsair M65 Elite RGB Headset Corsair Virtuoso SE Mouse Pad MM800 RGB Polarius Headset/Speakers Virtuoso / BOSE Desktop Speakers OS Windows 10/11 Dual Boot Network Router ASUS Raptor GT-AXE11000
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Realtek Audio Driver v6.3.9600.2342 Install
Realtek Audio Driver Update v.6.3.9600.2342 fails to install on Asus Z690 Maximus Extreme. So Armory Crate said there was an update, it downloaded, said it installed and when rebooting and checking the driver in device manager, it still shows the previous version 6.3.9600.2307 and I see the following error in event viewer:
Faulting application name: rundll32.exe, version: 10.0.22621.1, time stamp: 0xb05d6072
Faulting module name: RtSetupAPI64.dll, version: 1.0.0.14, time stamp: 0x5bcd76b7
Exception code: 0xc0000005
Fault offset: 0x0000000000017ffe
Faulting process id: 0x0x7EC4
Faulting application start time: 0x0x1D8EAE77A6EC852
Faulting application path: C:\Windows\System32\rundll32.exe
Faulting module path: C:\Program Files (x86)\Realtek\Audio\USBAud\RtSetupAPI64.dll
Report Id: a35294fe-a72c-4fc9-a061-82abe5577d17
Faulting package full name:
Faulting package-relative application ID:
So it never completes the install, any ideas on how to get this to install correctly? Of coarse the install package isnt on the support website yet, or even on the Z790.Last edited by tcmathews; 11-04-2022 at 04:13 PM.
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10-28-2022 07:43 PM #2
Please follow the thread from MoKiChU below:
https://rog.asus.com/forum/showthrea...x-4xx-5xx-6xx)