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  1. #1
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    Maximus Z790 Extreme: Included Fan Hub Not Detected

    The fan hub included with this motherboard, which is plugged into a USB 2.0 header on the motherboard, is not being detected by any software (including Armory Crate). As a result, I cannot set fan speeds nor monitor thermal sensors that are attached to it. It's receiving power and the attached fans are spinning (very low), but not being able to control the fans is a problem. Are some sort of drivers needed for this? I did not see anything in this regard in the manual or support page. The fan hub seems to be detected in Windows as "Fan Extension Card 3," but that's about it. Has anyone been able to get this working properly?

  2. #2
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    Angry Same

    Quote Originally Posted by ExtremeSuperRampageCJ View Post
    The fan hub included with this motherboard, which is plugged into a USB 2.0 header on the motherboard, is not being detected by any software (including Armory Crate). As a result, I cannot set fan speeds nor monitor thermal sensors that are attached to it. It's receiving power and the attached fans are spinning (very low), but not being able to control the fans is a problem. Are some sort of drivers needed for this? I did not see anything in this regard in the manual or support page. The fan hub seems to be detected in Windows as "Fan Extension Card 3," but that's about it. Has anyone been able to get this working properly?
    I too am having this issue. Armoury Crate is -- and always was -- absolute dog****. I got it to launch the Fan Xpert ONCE and ONLY ONCE... just a blank page whenever I open that page now.

    Even Fan Control v136 can't find the individual fans on this dog**** "controller"..

  3. #3
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    Quote Originally Posted by MakeMuricaGreat View Post
    I too am having this issue. Armoury Crate is -- and always was -- absolute dog****. I got it to launch the Fan Xpert ONCE and ONLY ONCE... just a blank page whenever I open that page now.

    Even Fan Control v136 can't find the individual fans on this dog**** "controller"..
    Here is what I get... $1,000 USD motherboard and the **** they include doesn't even work. So tired of the dumbest stuff not working right out of the box.

    Click image for larger version. 

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  4. #4
    New ROGer Array peteruswiss PC Specs
    peteruswiss PC Specs
    MotherboardROG MAXIMUS Z790 EXTREME
    Processori9 13900K
    Memory (part number)F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1ROG Strix GeForce RTX™ 4090 OC Edition 24GB GDDR6X
    MonitorROG Swift PG32UQX
    CPU CoolerROG RYUO III 360 ARGB
    CaseROG Strix Helios
    Power SupplyROG-THOR-1200P2-GAMING
    Keyboard ROG Claymore II
    Mouse ROG Chakram
    Headset ROG Theta 7.1
    Mouse Pad ROG Balteus Qi
    OS Windows 11
    Network RouterROG Rapture GT-AXE16000

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    Angry Fan Hub

    I have a similar problem with the original ROC fan controller and my Maximus Z790...

    It works and is list in the Armory Crate, but in the device manager of Win11 it is remarked as unknowing device. (code 43)
    I called 4 times ! the ASUS "Support* in Europe regarding a helping hand or solution- they promised to check over internally
    and get back to me, but I never got a call back.

    I tried all possible ways and I am sure that it is installed correct.

    Support is a joke and as a EVGA enthusiast I really miss a similar support at ASUS....

    Maybe there are any ideas from danother user.....

  5. #5
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    Quote Originally Posted by ExtremeSuperRampageCJ View Post
    The fan hub included with this motherboard, which is plugged into a USB 2.0 header on the motherboard, is not being detected by any software (including Armory Crate). As a result, I cannot set fan speeds nor monitor thermal sensors that are attached to it. It's receiving power and the attached fans are spinning (very low), but not being able to control the fans is a problem. Are some sort of drivers needed for this? I did not see anything in this regard in the manual or support page. The fan hub seems to be detected in Windows as "Fan Extension Card 3," but that's about it. Has anyone been able to get this working properly?
    Mine is working perfectly, have you updated it to 703 Bios?

  6. #6
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    Having the exact same problem here, worked once, now its completely not working at all. Sometimes it shows up in fanxpert with 0rpm for everything curves don't work, sometimes it shows a blank screen. Updated to latest bios etc, loaded optimised defaults etc.

    EDIT: Right, I am also using a Ryujin II 360 AIO and the fan controller that came with it (which is different than the one that came with the Z790 Extreme), which also uses the USB cable. I'm guessing there might be a conflict between the Z90 Extreme and the Ryujin II.
    Last edited by VRT; 11-29-2022 at 11:05 PM.

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