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11-11-2022 08:25 AM #1New ROGer Array
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Rog Chakram firmware rollback, left button not working
Hi all. Please tell me if it is possible to somehow return the old firmware to the mouse. The other day the left mouse button and the PAIR button stopped working. The right one sometimes does not work right away. Clickers changed to new did not help.
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11-11-2022 01:27 PM #2Moderator Array Nate152 PC Specs
Nate152 PC Specs Motherboard ROG Strix Z690-F Gaming WiFi Processor i7-12700KF Memory (part number) Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16) Graphics Card #1 ROG Strix 3090 Ti LC OC Sound Card ROG SupremeFX Monitor HP ZR30w Storage #1 Seagate Firecuda 530 1TB CPU Cooler EK Quantum Velocity2 Case Thermaltake Tower 900 Power Supply EVGA Supernova 1600 T2 Keyboard ROG Falchion NX / Strix Flare II/Azoth Mouse ROG Chakram X/Chakram Core/Spatha X/Harpe Ace Headset ROG Delta S Animate Mouse Pad Steelseries Prism XL / ROG Scabbard II/Hone Ace OS Windows 11 Home Accessory #1 2x Swiftech Maelstrom X300 D5 V2 Accessory #2 2x Hardware Labs SR2 560 MP radiators Accessory #3 Lamptron FC-5 V3 fan controller 
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Hello MastaK1lla
Welcome to the ROG forum.
Have you tried fully updating Armoury Crate and your ROG Chakram?
The latest version of Armoury Crate is 5.3.4.0.
Click the pic to make it bigger.
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11-11-2022 05:09 PM #3New ROGer Array
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yes all latest version
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11-11-2022 08:20 PM #4Moderator Array Nate152 PC Specs
Nate152 PC Specs Motherboard ROG Strix Z690-F Gaming WiFi Processor i7-12700KF Memory (part number) Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16) Graphics Card #1 ROG Strix 3090 Ti LC OC Sound Card ROG SupremeFX Monitor HP ZR30w Storage #1 Seagate Firecuda 530 1TB CPU Cooler EK Quantum Velocity2 Case Thermaltake Tower 900 Power Supply EVGA Supernova 1600 T2 Keyboard ROG Falchion NX / Strix Flare II/Azoth Mouse ROG Chakram X/Chakram Core/Spatha X/Harpe Ace Headset ROG Delta S Animate Mouse Pad Steelseries Prism XL / ROG Scabbard II/Hone Ace OS Windows 11 Home Accessory #1 2x Swiftech Maelstrom X300 D5 V2 Accessory #2 2x Hardware Labs SR2 560 MP radiators Accessory #3 Lamptron FC-5 V3 fan controller
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Ok,
Since the problem happened after an update, try using the Armoury Crate uninstall tool and reinstall Armoury Crate.
Select your operating system then click "Show all" in blue, the uninstall tool is the third download.
https://www.asus.com/supportonly/arm...desk_download/
Once uninstalled, install Armoury Crate version 3.2.3.0 and check for updates at the update center.
Does this get your ROG Chakram working again?Last edited by Nate152; 11-11-2022 at 08:23 PM.
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11-11-2022 08:57 PM #5TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense 
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I would try it in Bluetooth mode to see if the button works. That will tell you if it's a problem with the actual mouse or the receiver/PC.
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