Armory crate audio settings Theta 7,1 not working

[ericsherbrooke]

Using Theta 7,1 headphones with a Zephyrus duo 16 via type C,

headphones are working, stereo and digital surround but all of a sudden, sound has become flat and audio settiings in theta page in armory crate does nothing.
No EQ, no bass boost, no reverb, ...., ....

-Yes the 'on" toggle switch in each individial setting is toggle properly
-I have use asus uninstaller for Armory crate
-I have reinstall armory crate , version 5,3,4,0
-Theta framework is at version 3.1.1.0
-Theta firmware is at 0043

I had my Zephyrus duo for a bit more than a month and it has been a rough start, something fails every week (software only so far), I do manage to correct by updates on drivers and so on but it haven't been smooth for sure.

Thanks for support, looking for help because I am tired of spending gaming time trouble shooting brand new stuff.