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Thread: Z790-F - No network connection
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11-18-2022 02:50 AM #1
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Z790-F - No network connection
Installing WIndows (tried with both 10 and 11) I get no network connection on this motherboard. To get it working it seems I need to have Armoury Crate enabled and do a limited setup of Windows.
Or in other words: What is this **** and how do I fix it? I mean, I can't remember issues like this since Windows 95...
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11-18-2022 10:47 AM #2
JohnAb PC Specs Laptop (Model) HP 430 G5 Motherboard ASUS Maximus Z690 Hero Processor 12900K Memory (part number) 2x 16GB CMK32GX5M2B5200C40 Graphics Card #1 ASUS RTX 3090 TI 24GB TUF GAMING OC - TUF-RTX3090TI-O24G-GAMING Monitor 28" Samsung 4K & 32" Samsung 4K Storage #1 3x NVME Drives on Motherboard Storage #2 2x SATA HDD, 2x SATA SSD CPU Cooler Corsair iCUE H150i ELITE LCD Display 360mm RGB Liquid CPU Cooler Case Corsair 7000X RGB Black Full Tower Power Supply Corsair RM1000x Keyboard SteelSeries Apex Pro Mouse SteelSeries Rival 600 Headset Blue Yeti / Sundara Headphones Headset/Speakers Bose Soundbar OS Win 11 Pro Network Router Netgear Nighthawk RAXE500 6E Accessory #1 SDR Radio Accessory #2 Graphics Tablet Accessory #3 Jabra Microphone/Speaker
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Do you mean LAN or Wi-Fi? Have you installed the Windows drivers?
It sounds like the network is working with Armoury Crate installed and running, but what do you mean by a limited setup of Windows?Z690 Hero, BIOS 2204, ME Firmware 16.1.25.2020, Corsair 7000X Case, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i AIO Cooler, 4x Corsair RGB case fans, 3x M.2 NVME drives on motherboard, 2x SATA SSDs, 2x SATA HDs, 2x 4K monitors.
"If you're lazy like me and do nothing else in life, be nice to yourself and back up your data today"
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11-18-2022 12:07 PM #3
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I have neither LAN nor WiFi when installing Windows, which forces me to make a limited setup. Just tried injecting the drivers to the Windows 11 USB, which was a royal pita, but they don't install.
Armoury Crate installs the drivers from the motherboard. I could save the drivers to a USB and re-install, to avoid that horrid bloatware, but I would prefer a proper install of Windows - especially since MS is closing down the option of doing an offline install.
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11-18-2022 12:24 PM #4
Murph_9000 PC Specs Motherboard ROG Crosshair VIII Extreme Processor AMD Ryzen 5950X Memory (part number) Crucial Ballistix DDR4-3600 CL16 (BL16G36C16U4B.M16FE1) Graphics Card #1 ROG Strix Radeon™ RX 6750 XT OC Edition 12GB GDDR6 Monitor ROG Strix XG43UQ, XG27AQM Storage #1 Seagate FireCuda 530 CPU Cooler ROG Ryujin II 360 Case ROG Strix Helios Power Supply ROG Thor 1200W Platinum Keyboard ROG Strix Scope RX, ROG Claymore II Mouse ROG Keris Wireless, ROG Chakram X Headset ROG Delta S Mouse Pad ROG Scabbard II OS Windows 11 Pro Network Router ROG Rapture GT-AX6000 Accessory #1 ROG Eye S Accessory #2 ROG Strix Magnus Accessory #3 LINKUP Ultra PCIe 4.0 x16 Riser Cable - Right Angle - 20cm
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11-18-2022 03:09 PM #5
JohnAb PC Specs Laptop (Model) HP 430 G5 Motherboard ASUS Maximus Z690 Hero Processor 12900K Memory (part number) 2x 16GB CMK32GX5M2B5200C40 Graphics Card #1 ASUS RTX 3090 TI 24GB TUF GAMING OC - TUF-RTX3090TI-O24G-GAMING Monitor 28" Samsung 4K & 32" Samsung 4K Storage #1 3x NVME Drives on Motherboard Storage #2 2x SATA HDD, 2x SATA SSD CPU Cooler Corsair iCUE H150i ELITE LCD Display 360mm RGB Liquid CPU Cooler Case Corsair 7000X RGB Black Full Tower Power Supply Corsair RM1000x Keyboard SteelSeries Apex Pro Mouse SteelSeries Rival 600 Headset Blue Yeti / Sundara Headphones Headset/Speakers Bose Soundbar OS Win 11 Pro Network Router Netgear Nighthawk RAXE500 6E Accessory #1 SDR Radio Accessory #2 Graphics Tablet Accessory #3 Jabra Microphone/Speaker
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Thanks, think I understand now. I'm not sure why you aren't getting network support during the Windows install. That seems a bit odd - it's never happened to me before. I'm wondering if the 790 uses slightly different wi-fi or LAN hardware that Windows doesn't recognise yet by default.
Hopefully, Murph_9000's links to those instructions will get things working, but if not, here are some additional ideas:
Assuming you haven't, grab the latest Windows ISO directly from Microsoft, then you might find that full 790 support has recently been added to the Windows image. Worth a try I think.
If you don't have the latest, grab it from here:
https://www.microsoft.com/en-us/soft...load/windows11
Assuming the above doesn't help, then once you are into Windows (see my second post below for Win 11), you can either use Armoury Crate to install the drivers or as you know, go to your ASUS motherboard support page and grab them from there. I know a lot of people don't like Armoury Crate, but it has been OK in my experience. I find it quite useful just to keep an eye on drivers if nothing else.
Another thing you might try is to use Intel's 'Driver and Support Assistant'. That runs a scan of your system and opens a browser window. From there, you can install any missing or outdated drivers directly. I've found it to be very good, but make sure you don't have ad blockers running when you use it. Sometimes it will identify newer drivers that aren't yet on the support pages.
Final thought - have a look at what BIOS and ME firmware version you are on. You can see the ME firmware version in the BIOS. The support pages should offer firmware and BIOS versions that 'match' each other. It's possible that an update on that front it also fix the initial network support issue. I don't know for sure, but again worth a look. If it does work, then once back into Windows, you'll need to install the ME Windows drivers as well. I just wrote a thread on Intel ME and BIOS updates if it helps.Last edited by JohnAb; 11-18-2022 at 03:39 PM.
Z690 Hero, BIOS 2204, ME Firmware 16.1.25.2020, Corsair 7000X Case, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i AIO Cooler, 4x Corsair RGB case fans, 3x M.2 NVME drives on motherboard, 2x SATA SSDs, 2x SATA HDs, 2x 4K monitors.
"If you're lazy like me and do nothing else in life, be nice to yourself and back up your data today"
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11-18-2022 03:15 PM #6
JohnAb PC Specs Laptop (Model) HP 430 G5 Motherboard ASUS Maximus Z690 Hero Processor 12900K Memory (part number) 2x 16GB CMK32GX5M2B5200C40 Graphics Card #1 ASUS RTX 3090 TI 24GB TUF GAMING OC - TUF-RTX3090TI-O24G-GAMING Monitor 28" Samsung 4K & 32" Samsung 4K Storage #1 3x NVME Drives on Motherboard Storage #2 2x SATA HDD, 2x SATA SSD CPU Cooler Corsair iCUE H150i ELITE LCD Display 360mm RGB Liquid CPU Cooler Case Corsair 7000X RGB Black Full Tower Power Supply Corsair RM1000x Keyboard SteelSeries Apex Pro Mouse SteelSeries Rival 600 Headset Blue Yeti / Sundara Headphones Headset/Speakers Bose Soundbar OS Win 11 Pro Network Router Netgear Nighthawk RAXE500 6E Accessory #1 SDR Radio Accessory #2 Graphics Tablet Accessory #3 Jabra Microphone/Speaker
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Even on Win 11, without a network or MS Account, follow this video on YouTube. You will then have good starting point for drivers etc...
https://www.youtube.com/watch?v=qUO6_hHnBAg
Let us know if any of these ideas helpLast edited by JohnAb; 11-18-2022 at 03:38 PM.
Z690 Hero, BIOS 2204, ME Firmware 16.1.25.2020, Corsair 7000X Case, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i AIO Cooler, 4x Corsair RGB case fans, 3x M.2 NVME drives on motherboard, 2x SATA SSDs, 2x SATA HDs, 2x 4K monitors.
"If you're lazy like me and do nothing else in life, be nice to yourself and back up your data today"
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11-20-2022 05:54 PM #7
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Wow, I can't believe I missed the "load driver"-button. Must be that I've installed Windows so many times that I don't even read that screen - autopilot all the way.
Anyway, the issue is solved, so thank you!
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11-20-2022 10:32 PM #8
JohnAb PC Specs Laptop (Model) HP 430 G5 Motherboard ASUS Maximus Z690 Hero Processor 12900K Memory (part number) 2x 16GB CMK32GX5M2B5200C40 Graphics Card #1 ASUS RTX 3090 TI 24GB TUF GAMING OC - TUF-RTX3090TI-O24G-GAMING Monitor 28" Samsung 4K & 32" Samsung 4K Storage #1 3x NVME Drives on Motherboard Storage #2 2x SATA HDD, 2x SATA SSD CPU Cooler Corsair iCUE H150i ELITE LCD Display 360mm RGB Liquid CPU Cooler Case Corsair 7000X RGB Black Full Tower Power Supply Corsair RM1000x Keyboard SteelSeries Apex Pro Mouse SteelSeries Rival 600 Headset Blue Yeti / Sundara Headphones Headset/Speakers Bose Soundbar OS Win 11 Pro Network Router Netgear Nighthawk RAXE500 6E Accessory #1 SDR Radio Accessory #2 Graphics Tablet Accessory #3 Jabra Microphone/Speaker
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Great news. I have never needed to use that 'install driver' option, so I would have missed it as well. Great that all is solved for you
Full credit to Murph_9000
Z690 Hero, BIOS 2204, ME Firmware 16.1.25.2020, Corsair 7000X Case, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i AIO Cooler, 4x Corsair RGB case fans, 3x M.2 NVME drives on motherboard, 2x SATA SSDs, 2x SATA HDs, 2x 4K monitors.
"If you're lazy like me and do nothing else in life, be nice to yourself and back up your data today"
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11-21-2022 04:31 AM #9
Hopper64 PC Specs Motherboard Asus MZ790E Bios 0813 Processor i9 13900KS Memory (part number) F5-7600J3646G16GX2-TZ5RK Graphics Card #1 Asus 4090 Strix Sound Card Creative SB X4 Monitor Asus ROG XG349C Storage #1 Samsung 990 Pro CPU Cooler Quantum Kinetic TBE 300 D5 with Quantum VTX 160 Case Phanteks Enthoo Elite Power Supply Corsair AX1600i Keyboard Asus ROG Claymore 2 Mouse Asus ROG Gladius III OS Windows 11 64
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I had the same problem with my MZ790E board. No driver for this generation I guess. And I can not remember where to add the net driver during installation. Did not have the issue with Z690. Where is that load driver during installation?
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11-21-2022 09:55 AM #10
JohnAb PC Specs Laptop (Model) HP 430 G5 Motherboard ASUS Maximus Z690 Hero Processor 12900K Memory (part number) 2x 16GB CMK32GX5M2B5200C40 Graphics Card #1 ASUS RTX 3090 TI 24GB TUF GAMING OC - TUF-RTX3090TI-O24G-GAMING Monitor 28" Samsung 4K & 32" Samsung 4K Storage #1 3x NVME Drives on Motherboard Storage #2 2x SATA HDD, 2x SATA SSD CPU Cooler Corsair iCUE H150i ELITE LCD Display 360mm RGB Liquid CPU Cooler Case Corsair 7000X RGB Black Full Tower Power Supply Corsair RM1000x Keyboard SteelSeries Apex Pro Mouse SteelSeries Rival 600 Headset Blue Yeti / Sundara Headphones Headset/Speakers Bose Soundbar OS Win 11 Pro Network Router Netgear Nighthawk RAXE500 6E Accessory #1 SDR Radio Accessory #2 Graphics Tablet Accessory #3 Jabra Microphone/Speaker
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When you install Windows, it gets to the point where you can add/delete partitions on the drive. On that screen, there is the option to add drivers. Have a look at that first link from Murph_900 (above)...
I guess that this issue will be resolved when Microsoft add network driver support for 790 boards in the Windows image itself. It's probably just because these boards are still quite new?Z690 Hero, BIOS 2204, ME Firmware 16.1.25.2020, Corsair 7000X Case, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i AIO Cooler, 4x Corsair RGB case fans, 3x M.2 NVME drives on motherboard, 2x SATA SSDs, 2x SATA HDs, 2x 4K monitors.
"If you're lazy like me and do nothing else in life, be nice to yourself and back up your data today"