GiulianoTakasu wrote:
Bought a z790 apex, i have the same problem... what it can be? I am going insane...
I believe this problem might actually be Windows 11 related. I have had the same issue on my previous ASUS Maximus X Hero Board with a Z370 chipset and the issue prevails on my new ASUS ROG STRIX Z790-E GAMING WIFI board.
I was able to get rid of the problem on my old Hero board by disabling Microsoft's Gaming Input device service in Windows 11 version 21/H2 but this is no longer an option in the latest Windows 11 22/H2.
Unfortunately, you can not disable the Text Input Management Service in Windows 11 22/H2. I'm almost sure that the issue would be gone if that service could be turned off.
I have tried all other Windows-related solutions like the USB power management settings etc. (I have not tried disabling Legacy and XHCI though so that will be the next step).
The issue happens rarely to me and so far mostly, or even exclusively, when I watch videos (especially YouTube). It has never happened when I was gaming or just using the PC regularly for surfing etc.
This, in addition to the fact that it occurred on my previous board as well, leads me to believe that it is definitely not a hardware issue on the mainboard USB port side. It is either software (Windows 11) or maybe even one of the input devices that is slightly wonky or does not cooperate well with Win 11.
I use a Logitech G Pro wireless mouse and a Logitech G815 wired keyboard as well as an Astro A50 headset with its base station.
In terms of troubleshooting, it is definitely annoying that you can no longer separately disable the Gaming Input service or the entire Text Input Management service of Windows 11.
I do not need that service. I use a keyboard and not a touch device or a pen or anything. Microsoft have made their keylogger an inseparable and uninstallable part of the system in 22/H2. This might be our problem...