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Asus TUF GAMING Z690-PLUS windows crash.

skaad616
Level 7

‎01-31-2023 02:55 AM

My computer has been shutting down with a blue screen since day one.
I turned off PCI Express Native Control in the bios, checked the RAM myself and gave it to the manufacturer to check and no errors.
Everything I did can be read on the microsoft forum.
But nothing helps, the crashes as it was and is, but they are just more rare maybe once every 1-2 weeks.
I installed windows 11 on ssd(used), ssd(new), m2(used), m2(new on which windows is now installed) nothing changes.

My specs:
INTEL Core i5-13600KF
Asus TUF GAMING Z690-PLUS
KINGSTON 16GB 5600MHz DDR5
2070S
1000W Asus rog
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Jiaszzz_ROG
Customer Service Agent

‎02-02-2023 12:22 AM

Hello, skaad616.

According to the TUF GAMING Z690-PLUS support page, the BIOS version that supports the i5-13600KF CPU is 2004.
Please check and update the BIOS version to 2004.
Also, according to the support page, the Kingston 16GB 5600MHz DDR5 seems not to be listed in the QVL list.
It is recommended that you cross-test the memory in the QVL list.
https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z690-plus/helpdesk_q...

Please go to the user manual - English page 1-10 to check the M.2 SSD slot and specs as well.
And it is recommended that you refer to the link below to test with minimal components, thereby isolating the possible cause.
https://www.asus.com/support/FAQ/1042632/

Thank you.
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