Hello. First I would like to say that I'm disappointed with all the issues that I had when I received my G73JW about 2 years ago. Missing keystrokes and a very erratic touchpad. I have downloaded all the drivers, updated BIOS, ATK package, KB filter, but the touchpad problem still persisted. I was at my last resort, which was to do what others have done and remove the sticky tape from the bottom of the touchpad. That worked perfectly for fixing the touchpad isssues. Clearly a manufacturing flaw.
When I put my keyboard back in place the keyboard backlight no longer worked. It does not flash during startup, and Fn + F4 shows that the brightness is to the max, but there is actually no keyboard light at all. I have checked the small cable/ribbon to from the keyboard to the motherboard and it appears to be secure. I have reseated it, and still no light. I have tried flipping it over in case I inserted it incorrectly when i put it back in after working on the touchpad, but neither orientation gives me a working backlight. There is nothing visibly wrong with the ribbon/cable, so I'm at a loss right now.
Any assistance would be very appreciated. I've been struggling with this for a long time, and if it isn't very bright in the room I can't see the keys. I am hesitant to have this laptop shipped, as I don't completely trust shippers to be gentle, and it might take a long long time from what I hear. I don't believe it is under warranty anymore. Thanks!
