Results 1 to 6 of 6
  1. #1
    New ROGer Array
    Join Date
    Jun 2012
    Reputation
    10
    Posts
    3

    Touchpad no longer disabled by hotkey (Fn + F9) and Backlight Error (G74S)

    Hey, been playing Mass 3 recently and discovered alot of times when I go into cover my gun randomly shoots (Particularly annoying in MP), I think that the culprit is that I do not disable my touchpad when using a mouse and bump the touchpad when mashing the spacebar. Decided to try it and found out that I cannot disable my touchpad anymore. Before everyone hounds me, I have looked (Or lurked) here for a while for other various errors. I thought I found the fix earlier with reinstalling my drivers, but all of the driver installations I have tried fail for some reason, I've tried both the Synaptics (15.3.17 and 15.2.20) and the Sentelic (9.1.3.5 and 9.1.7.7) and neither produce results, any ideas?

    Note: I am 90% sure I have a Synaptics touchpad, as I remember both of my Laptops having the Synaptics logo in the bottom, I obviously no longer have that logo on the G74

    As to the keyboard backlight, it's completely my fault. I pulled the laptop apart the other day to clean out the fans from dust. (I do it about yearly with my laptops and it was past due - 5 degrees C decrease at idle as of now) I had some issues when putting it back together and ended up having to do it a few times. I'm 95% sure that I did not miss anything this time, but was wondering if anyone knew WHICH cable supplied the power to the keyboard backlight so I can look for it when I open it again? (As I'm planning to buy a full 1080p replacement screen in the next few weeks)

    If it helps:
    G74S (From BestBuy)
    1600x900 Resolution 900p Screen
    Intel Core i7 2630QM
    4x 4GB Samsung 1333Mhz DDR3 RAM
    nVidia GeForce 560M 2GB GDDR5
    1x OCZ Agility 3 120GB SSD (Optimized for Booting)
    1x Western-Digital 1TB 5,200 RPM HDD

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    436
    Posts
    8,615

    The hotkeys are part of the ATK package. That is what you want to reinstall.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Jun 2012
    Reputation
    10
    Posts
    3

    I'll give it a try, but the touchpad hotkey is the only one that does not work (Well... aside from the keyboard backlight too, but that's hardware not the software as it still comes up when I press it)

  4. #4
    ROG Guru: White Belt Array
    Join Date
    May 2012
    Reputation
    10
    Posts
    79

    the keyboard has two cables, the small one is in charge of powering the backlights

  5. #5
    ROG Guru: Gold Belt Array dstrakele's Avatar
    Join Date
    Sep 2011
    Reputation
    89
    Posts
    4,437

    G74SX systems ship with both Sentelic and Synaptics touchpads. If I remember correctly, if you install the wrong driver to your touchpad, failure to disable is one of the symptoms.

    I recommend you uninstall your current touchpad driver from "Control Panel - Uninstall a program", REBOOT, and let Microsoft install its Plug-n-Play touchpad driver. Then launch Device Manager, expand "Mice and other pointing devices", right-click on the touchpad device and choose "Properties" from the popup menu. Select the "Details" tab, and choose "Hardware Ids" from the dropdown menu" for Property. If the value reads "STLC141", you've got a Sentelic touchpad and should install Sentelic version 9.1.7.7. If Hardware Ids is something else, you should install the latest Synaptics driver version.

    I don't know how you've previously changed touchpad drivers, but it could also be possible you have corrupt remnants from your previous driver installations. In this case, I'd recommend uninstalling the Sentelic driver from "Control Panel - Uninstall a program", then booting into Safe Mode and running Driver Sweeper. Use it to remove any Sentelic or Synaptic remnants, (if they exist). You mght also want to follow up with CCleaner to clean out your registry. THEN reinstall the proper touchpad driver for your system.
    Last edited by dstrakele; 09-14-2012 at 02:45 PM.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  6. #6
    New ROGer Array
    Join Date
    Jun 2012
    Reputation
    10
    Posts
    3

    Works now, thanks alot. Did not know about the ID, I'll remember that for the future.

    So if anyone finds this through Google -- fixed by checking ID (Was SynV017 or something like that), downloading a generic Synaptics driver (Version 15.2.20), uninstalling the driver in device manager, restart, install Synaptics driver, restart... voila.

    Now... just need to figure out why that ribbon cable for my keyboard backlight isn't working, cause I know which one it is and I KNOW I plugged it in.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •