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  1. #1
    ROG Member Array
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    Serious Asus Quality Problems

    A couple of years ago we bought an expensive Asus G71 gamer notebook and the screen was defect and went to repair and now it's already too slow for gaming.

    Now we - unfortunately - have bought an expensive new G75VW, got it today - and it is not it is not working properly so we have to go through the complaining mill again!

    Obviously Asus do not have sufficient quality control programs.


  2. #2
    ROG Guru: Green Belt Array
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    Where did you buy it from and why don't you just return/exchange it?

  3. #3
    imMortal Kombatant Array Myk SilentShadow PC Specs
    Myk SilentShadow PC Specs
    MotherboardASUS Rampage IV Formula
    ProcessorIntel i7 3930K
    Memory (part number)8GB Corsair XMS3 1600
    Graphics Card #1ASUS Radeon 7970 3GD5
    Sound CardROG Xonar Phoebus
    MonitorSamsung SyncMaster SA300
    Storage #1Corsair Neutron 128GB
    Storage #2Seagate 2TB
    CPU CoolerCorsair A50 Pro Air Cooler
    CaseBitFenix Merc Alpha
    Power SupplyThermaltake Litepower 700W
    Keyboard Alienware TactX Keyboard
    Mouse Tesoro Gandiva H1L
    OS Win7 Ultimate x64
    Myk SilentShadow's Avatar
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    An actual explanation of your problems would be handy...there are many members on here who can help you with just about all the ins and outs of your brand new G75. John who posted above me, being one of them

  4. #4
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    Quote Originally Posted by Myk SilentShadow View Post
    An actual explanation of your problems would be handy...there are many members on here who can help you with just about all the ins and outs of your brand new G75. John who posted above me, being one of them
    Yes thanks Myk - it lags/freezes for a short while, while playing and meanwhile it gives a little noise as e.g. the harddisc make a little noise - it's hard to explain. But it does it frequently.
    Last edited by theo1771; 06-28-2012 at 05:19 PM.

  5. #5
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    Quote Originally Posted by john_from_ohio View Post
    Where did you buy it from and why don't you just return/exchange it?
    In Denmark it is not that simple - yet in this country this computer costs 2.600 dollar.

  6. #6
    imMortal Kombatant Array Myk SilentShadow PC Specs
    Myk SilentShadow PC Specs
    MotherboardASUS Rampage IV Formula
    ProcessorIntel i7 3930K
    Memory (part number)8GB Corsair XMS3 1600
    Graphics Card #1ASUS Radeon 7970 3GD5
    Sound CardROG Xonar Phoebus
    MonitorSamsung SyncMaster SA300
    Storage #1Corsair Neutron 128GB
    Storage #2Seagate 2TB
    CPU CoolerCorsair A50 Pro Air Cooler
    CaseBitFenix Merc Alpha
    Power SupplyThermaltake Litepower 700W
    Keyboard Alienware TactX Keyboard
    Mouse Tesoro Gandiva H1L
    OS Win7 Ultimate x64
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    Quote Originally Posted by theo1771 View Post
    In Denmark it is not that simple - yet in this country this computer costs 2.600 dollar.
    That makes no difference, all I am saying is. There are many people here who can help you sort out your problems, all you have to do is give us the information about what is happening and you will get some help. plain and simple

  7. #7
    AntiMatter Guru ROG Array chrsplmr's Avatar
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    theo1771..Welcome to ROGasusForum.

    Your vast experience limits your evidentuary weight perhaps.
    What proof do you offer as evidence to such a Grand Title?

    So if I am to understand your thesis, you opened it, turned
    it on, loaded a game and it lags, Thread? Correct?
    Perfect.
    You have discovered what you 'have'. ROG
    This is where you 'tweak'/'tune' it to 'Your' Game.

    Most online gaming and gaming issues, in my limited view,
    lag is from network traffic from all the bloat/important running
    programs, ect. and other non-game related issues.
    A quick trip to Run>Msconfig>StartUp is a great place
    to start.
    The Hdrive sound, I can not speak of specifically,
    however, mechanical drives ... ect ..
    If you want silent, you can always go SSD's.

    And Finally .. G71. I agree with you completly. Shame
    on Asus for being behind generations in the future.
    My fondest hope is that That is mission one.
    I believe it has to be.
    The G75, by 'most' reviews should be able to keep
    up for quite some time. Maybe.
    We accept all challenges of 'More'.

    With all due respect, I think you threw your hands up
    in the air in surrender .. way to soon.
    Here? Surrender ? hahhaha WELCOME TO ROG.

    What Game? ect.
    We will help you ROG that G any way you want,
    but your title ... hahah ... needs a little work friend.c.
    Last edited by chrsplmr; 06-28-2012 at 05:51 PM.

  8. #8
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    Quote Originally Posted by Myk SilentShadow View Post
    That makes no difference, all I am saying is. There are many people here who can help you sort out your problems, all you have to do is give us the information about what is happening and you will get some help. plain and simple
    Yes, tanks - I tied to explain the problem above ...

  9. #9
    ROG Guru: Orange Belt Array kiba's Avatar
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    if you are experiencing lag, make sure mcaffee and akamai web interface are uninstalled, while youre at it, uninstall asus liveupdate.
    ROG Notebooks: G75VW, G74SX, & G73JH And a gaming rig.

  10. #10
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    What Game? ect.
    We will help you ROG that G any way you want,
    but your title ... hahah ... needs a little work friend.c.[/COLOR][/QUOTE]

    Thank you for your kind answer.

    I have played League of Legends, Starcraft II and it also lag/freezes in Youtube.

    I write serious product problems because of the G71 which I had to get the screen replaced - and now this ...

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