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  1. #1
    New ROGer Array
    Join Date
    Aug 2012
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    g55vw defective memory

    Just got my Asus G55VW a few weeks ago and absolutely love it.

    Only issue is that one stick is defective (comes with 3x4gb)

    When I installed 1 of the 4gb in either of the bottom slots (the easy to access ones) it will not post/display etc. Everything else works flawlessly.

    I called ASUS and they will not just ship a piece of memory; however they would be willing to ship keyboard, hard drive, ac adapter, ac cord, battery.

    On this uni either the hard drive or keyboard are much more involved to replace then the stick of memory.

    It was quick to get someone however it has been 60minutes now on hold for someone that can possibly arrange for a cross ship and I am out of time for tonight.....

    Hoping an ASUS employee reads this and is able to help
    Last edited by lbonnell; 08-15-2012 at 03:39 AM.

  2. #2
    New ROGer Array Zygomorphic's Avatar
    Join Date
    Mar 2012
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    PM @MarshallR@ASUS - he may be able to help. The other one would be @cl-scott (he is also at ASUS, just with a different name).
    I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
    http://rog.asus.com/forum/group.php?groupid=16
    We now have 178 people whose systems will not break! Yippee!
    LINUX Users, we have a group!
    http://rog.asus.com/forum/group.php?groupid=23

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