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  1. #1
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    Should I be worried?

    Bought the laptop at Best Buy 3 weeks ago. On the right hand side, behind the screen, there is some minor separation between the part that holds the screen in place and the bottom section of the laptop, as shown in pictures:

    Normal:
    http://minus.com/lbaUFZYnSpyqxv

    Screen open:
    http://minus.com/lhkE4k18lEWA1

    Anyone experiencing this? Not sure if it's worth the effort going to Best Buy for an exchange (I already installed my own SSD, etc).

  2. #2
    ROG Enthusiast Array Thx1138's Avatar
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    Try snapping it in place.
    (Just trying to give my 2 cents)
    G72GX__ GeForce GTX 260M__ 6GB RAM__ Intel Core 2 Dou CPU p8700 @2.52GHz

  3. #3
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    It snaps back in place, only to pop out with the slightest of movement (closing/opening the screen, for example).

  4. #4
    ROG Guru: Yellow Belt Array Ayman PC Specs
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    Ayman's Avatar
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    When you open the screen do you hear a sound from the hinge?
    Case: Corsair Obsidian 750D.
    CPU: Core i7-7700K.
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  5. #5
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    Nope, no abnormal (squeaky, loud, scratchy, etc) sound at all when opening and closing the screen.

  6. #6
    No Longer Works at ASUS Array
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    If you're concerned about it, take it back to Best Buy and get a replacement. Otherwise, just try and snap it back on yourself. That is extremely unlikely to have any negative effects on the operation of the unit long-term or even short-term.

  7. #7
    ROG Guru: Yellow Belt Array Ayman PC Specs
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    Quote Originally Posted by Vivix7 View Post
    Nope, no abnormal (squeaky, loud, scratchy, etc) sound at all when opening and closing the screen.
    If there is no abnormal sound then your good no need to be worried. only if you are unhappy with that and you have time just send it back and wait for replacement.
    Case: Corsair Obsidian 750D.
    CPU: Core i7-7700K.
    Board: Asus Maximus IV Formula Z270.
    VGA: Asus Strix GTX 1080.
    Ram: 32GB Corsair VENGEANCE LED 3000MHz.
    CPU Cooler: Corsair H110.
    PSU: Corsair AX860iW.
    SoundCard: Creative Sound Blaster Recon3D PCIe.

  8. #8
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    Alright, thanks for responses. It doesn't really bother me, but I had a slight deja vu remembering my M11x hinge issues where I had to have it replaced three times :X

  9. #9
    ROG Guru: Yellow Belt Array Ayman PC Specs
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    Sound CardCreative Sound Blaster Recon3D
    MonitorAsus ROG SWIFT PG278Q
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    CaseCorsair Obsidian 750D
    Power SupplyCorsair AX860i
    Keyboard Razer Blackwidow Chroma
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    Ayman's Avatar
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    The best thing to protect the hinge that you always open the screen from the center because people always open the screen from the right corner and the pressure will be on the right hinge that's why they broke.
    Case: Corsair Obsidian 750D.
    CPU: Core i7-7700K.
    Board: Asus Maximus IV Formula Z270.
    VGA: Asus Strix GTX 1080.
    Ram: 32GB Corsair VENGEANCE LED 3000MHz.
    CPU Cooler: Corsair H110.
    PSU: Corsair AX860iW.
    SoundCard: Creative Sound Blaster Recon3D PCIe.

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