You should be able to return if defective, the point is that you can't return it if opened if it is working. Broken laptops I think have a 30-day return policy. One thing to note: The Perfect Hardware Support Group 😉 has 33 members last I checked (I run the group), so there are people in the group with working G75's. Another note: a lot of the threads repeat some of the same problems, and the majority of people who come to the forum are trying to get their problems solved. The people with working hardware often have no reason to post (though a few do :D) We are happy to help, and the @ASUS guys (@cl-scott too) are more than willing to help if you need an RMA. Sometimes, if time is pressed, they will make sure you are top on the list to get something replaced. How is that for service?

Just in case you have some questions
http://rog.asus.com/forum/showthread.php?20375-Reasons-to-BUY-G75-...-or-not&country=&status=

It's complicated.

Your system has 2 front (under the screen) speakers and one "subwoofer".

The front speakers seem to be on a different low power amplified circuit.

The subwoofer is on the left, has plenty of power and seems to be a self amplified speaker that will output ~ 100 - 1000 Hz. 1000Hz is way too much for a subwoofer and there is an unbalanced audio experience. Instead of great bass, you get plenty of mids.

See the link in my sig for Sound drivers and settings.

First of all you guys need to stop telling stories about how bad Fermi cards are.

If you want to compare things, do it on a big scale and with the same products. Let me give you an example. In here there are people getting temps in G75 from under 70 to plus 90°C for GPU. Same GPU. OK, let's say you have one that has a high temp and you compare it to whatever has a normal temp. You would say that Asus GPU is so bad, right. Wrong, since it's not.

I have proved that Fermi are a few degrees hotter. I had both 660M and 670M. They are not miles away hotter. If you have a loptop with a very hot Fermi, laptop has a poor or defective cooling system.

Second, 660M will do very high numbers only if you trick the card to do so. If anything goes wrong (there are already guys trying to reset the modded BIOS without success and a few days ago I saw the first 660M bricked, nothing worked to resurect the card), you say bye bye to warranty and it will be one expensive fix. 670M will not have this problem. This does not mean one is better than other, just that it's not as easy as bad things can happen and some people want to play on the safe side.

Third, Asus does not lock the card, Nvidia does and they must have a reason for this. My guess is based on what Nvidia does everytime. One great GPU and on that they release OC versions as new ones over time. So there is a good chance for a 665M or what ever, with at least 670M performance or more. There is a huge gap 'till 680M, but I don't think they want to squize 3 GPUs in it, so makes more sense to have a +670M and a +675M.

4th, I have no idea why OC options I have in G55 BIOS are not in G75 BIOS. I have asked in here, but no one from Asus told me anything at all. So they do have some options, but not for G75. Maybe if more people complain about this, they will release a BIOS update with those options active.

Sub par keyboard? Not at all. All G75 I have tested had excellent keyboard.

Good screen? Maybe the 3D one. Or if the screen itself is good (well, decent), what we see is a big problem that needs to be solved.

Speakers, yes, terrible. But they have to sell N76, right? Listen to that baby. Yes, for this I would like to kick someone at Asus every now and then.

What slow boot? It's under 10s. How fast should it be? It's 25s with it's original SSH, I find that fast as well. If the problem was the SSD, it's not Asus.

Clevos are good laptops, I have one as well. Don't like MSI at all. Never had a Samsung, can't tell much. The one with 675M in it was like twice the money I've paid for G75, so ...

I agree with 7/10.

^haha, c_man hates when ppl rag on the 670m. 😛

i have seen a good 12°C difference between the two under heavy load for an extended time in furmark (and this is with the bad drivers that dont allow the 660m to spool up/throttle all the way), sitting right next to each other, twice, w/ different G75's. IMO the 660m handles running a heavy load better for an extended time. but thats not to say that the 670m isnt a good card, fermi's are older, but theyre excellent beefy cards, and theyre proven.

but i can agree to disagree, everyones entitled to their opinions.