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  1. #1
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    Asus G75VW Blue Windows Crash Screen

    Hi , I am getting almost everyday once a day a blue crash screen on my Asus G75VW notebook. It is occurd from nothing just working and it gets blue screen. Any Help ?

  2. #2
    ROG Member Array d-Metrius's Avatar
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    Any added/replaced hardware (ram, hdd)? Which version of video drivers?
    ASUS G75VW (Intel Core i7 3610QM, 12 Gb DDR3-1600, nVidia GeForce GTX 660M 2 Gb, 2x750 HDD, 3D Vision)

  3. #3
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    The Video Driver Version is: 296.97

    and yes it is custom build so the Ram is Corsair: Corsair Vengeance 16GB Dual Channel DDR3 at 1600MHz (2DIMMS)


    Hard Drive
    750GB Hybrid Drive (Seagate Momentus XT)
    2nd Hard Drive Bay
    500GB Hybrid Drive (Seagate Momentus XT)

  4. #4
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    please elaborate more on what you have done to the machine before bsod started to occur? way too many different factors can lead to bsod.

    for one, have you updated your drivers and bios that can be downloaded from asus website?

  5. #5
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    Case, orsplayi

    I did updated the audio driver, and the video driver.

    Now I am testing to see in case If there isn't enough disk space available on disk C where the windows is installed, Because I had about 2-3 GB free on it and I am using Photoshop, Premiere, After effects and software like this . So I am trying to see if this might be a problem. But apart of this I didn't did any other drivers Updates.

    The bios driver is the original one with which I bought the computer.

  6. #6
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    Its good to have at least 25% free space on each drive, particularly the one containing the OS, where many temporary files are created during normal Windows operation. I suspect Photoshop creates a HUGE amount of temp files.

    I recommend downloading BlueScreenView from http://www.nirsoft.net/utils/blue_screen_view.html and running it. Then post a screenshot of the results so the history of each Bugcheck Code and Parameters 1-4 on your system is revealed. It also gives filenames that are involved in the BSOD (either the cause or a victim) and that can help troubleshoot your issue.
    Last edited by dstrakele; 09-07-2012 at 08:41 PM.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  7. #7
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    i am not sure if this is useful to you. it's for a g55 instead of g75. a bios upgrade might help.

    if it does not, please follow what dstrakele suggested. more information will help to save the time for guessing blindly.
    Last edited by rewben; 09-08-2012 at 09:47 AM.

  8. #8
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    Here is a screen shot from the blue screen viewer, it aways the crash address is: ntoskrnl.exe+7f190
    Click image for larger version. 

Name:	crash.jpg 
Views:	20 
Size:	364.5 KB 
ID:	11830

  9. #9
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

    Join Date
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    it looks like your wireless card driver issue. are you using killer wireless card? can you try remove the driver, reboot, and then reinstall the driver? maybe you can also find the latest driver here.

    just a wild guess, after looking at the screen shot and a simple google for ak27x64.sys.

  10. #10
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    yes it is killer wireless, Thanks for the suggestion I will try to fix it now.

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