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Three G75V in 1 week with all dead pixels & white pixels, eh

joyfulPo
Level 8
:mad:

How hard must it be for me to get a nice G75V for me and my girlfriend with
a clean screen with no dead pixels or anything else.

They cost 1763,61 USD in my country.

First one, alot of dead pixels.
Second one, a white dot that only show itself in light backgrounds, didn't replace this one.
Third one, replacement for the first one and it's the one I'm on now.
It has also a white pixel that is white all the time, bit bigger white dot.
It also has a very tiny pixel right in the middle that is also white.

So what now?

Getting bit tired of this.
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20 REPLIES 20

dstrakele
Level 14
There are physical and software remedies for stuck pixels. Both have been posted to you already. Try them.

If they fail, return all laptops for a refund. I don't believe you will ever be happy with them. I do sympathize with your position.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

dstrakele wrote:
There are physical and software remedies for stuck pixels. Both have been posted to you already. Try them.

If they fail, return all laptops for a refund. I don't believe you will ever be happy with them. I do sympathize with your position.


I have tried the software, it just flashes all the time right?
Nothing happens.

And if I try to use phsyical, I might cause more damage myself and then I can't return it.

dstrakele wrote:
There are physical and software remedies for stuck pixels. Both have been posted to you already. Try them.

If they fail, return all laptops for a refund. I don't believe you will ever be happy with them. I do sympathize with your position.


I second that ..

dstrakele
Level 14
joyfulPo wrote:
And if I try to use phsyical, I might cause more damage myself and then I can't return it.


Very true. As Shakespeare once wrote, "To return, or not to return.... That is the question."

Some will post, "But wait! What of the ASUS Zero Bright Dot Policy?" But http://rog.asus.com/forum/showthread.php?21766-G53-3-time-RMA&country=&status= clearly shows what can happen when you send your laptop to ASUS.

Judging from your experience so far, I believe that would be your fate....
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

dstrakele
Level 14
As I posted earlier:

1) I sympathize with your position.

2) Doesn't matter what I think...

... only you can make the decision.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

dstrakele wrote:
As I posted earlier:

1) I sympathize with your position.

2) Doesn't matter what I think...

... only you can make the decision.

Perhaps I'm asking the wrong question.

Is this ASUS quality standard for their screen on G75V? Cus 3 out of 3 came with pixel errors.
I just thought ASUS was a top quality company as I read so many reviews screaming out that this
screen for G75V was just so sweet and awesome.

I'm 100% sure I won't keep this.

I'm just not sure if I should buy a new ASUS product right now.

The chances of getting 3 G75VW with this issue is beyond rare.

Are you sure they're ACTUALLY replacing your laptop?

I've sold a hefty amount of ASUS laptops and I've only had 1 or 2 with pixel issues and I was able to fix them with the screen fix tools

joyfulPo wrote:
Perhaps I'm asking the wrong question.

Is this ASUS quality standard for their screen on G75V? Cus 3 out of 3 came with pixel errors.
I just thought ASUS was a top quality company as I read so many reviews screaming out that this
screen for G75V was just so sweet and awesome.

I'm 100% sure I won't keep this.

I'm just not sure if I should buy a new ASUS product right now.
USA ASUS Reseller
http://www.neteffectspc.com

Shawnnepc wrote:
The chances of getting 3 G75VW with this issue is beyond rare.

Are you sure they're ACTUALLY replacing your laptop?

I've sold a hefty amount of ASUS laptops and I've only had 1 or 2 with pixel issues and I was able to fix them with the screen fix tools

1st one with pixel errors, I still have that one.
2nd one with pixel errors did I deliver the same time I received the 3rd one.

And they are all G75VW-T1134V.

Now, I have tried with the screen fix software for 20 minutes without any results.

I will deliver this one back on monday, ask for money in return.

But I just don't get how unlucky I can be, really.