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Twikkan · ‎09-20-2012

Hey, Just bought my G75 a month ago, reinstalled a clean windows 7 x64 and downloaded all the drivers from Asus website. Now my computer freeze's randomly, either when it boots up or when i'm just surfing the web. The screen freezes and cant do anything, then 5-10sec later the mouse freezes aswell, i'v tried to wait a couple of times up to 10minutes but nothing happens, all i can do is hold the power button in til it shuts down. Not sure if it is connected but the computer is surely bit slower then before i reinstalled windows 7, Can't even play Darksiders2 on max settings (could before but now it lags slightly). Im using the "High Performance" settings and the newest nvidia drivers. I have also checked for virus's etc and found nothing. Would be very gratefull for advice on how to get rid of these freezes.

Regards
Martin.

rjulius · ‎09-22-2012

had the same problem, just do a system restore

ikennyyy · ‎10-03-2012

Hey man, I'm having the same problems as you and I just got mine 2 days ago. Have you figured out a solution yet?

Redneck_Randy · ‎10-03-2012

Mine has done it a couple times also. When I get my SSD I'm doing a clean install of Win7.

bignazpwns · ‎10-07-2012

What kind of process's do you have running?

GottiBoi55 · ‎10-07-2012

Sounds like you have a "driver conflict" somewhere.
When you did a clean install of win7 did you turn off "windows update" in setup?
Most times windows will try to install drivers for you automatically, and interfere with your installs of Asus drivers.
once you install all the asus approved drivers you can turn windows updates on again.

GottiBoi55
Asus G750JZ-DS71 Windows 10 Pro (x64)
Intel® Core™ i7 4700HQ (2.40GHz)
Samsung 24GB Memory DDR3 1600 MHz SDRAM
SanDisk M.2 SSD 2x128GB in Raid 0 / WD-HGST-1TB HDD 7500-RPM
NVIDIA® GeForce® GTX 880M 4 GB GDDR5 VRAM
Second Monitor: Sharp Aquos 32"

SUKARA · ‎10-07-2012

HDD, software,or hardware issue?
Maybe you can try to used another software testing..(like magic partition tool)
This tool support DOS mode and it's can used usb device(mouse or keyboard)
so,this way you can clarify whether hardware or software problem..

GottiBoi55 · ‎10-08-2012

SUKARA@ASUS wrote:
HDD, software,or hardware issue?
Maybe you can try to used another software testing..(like magic partition tool)
This tool support DOS mode and it's can used usb device(mouse or keyboard)
so,this way you can clarify whether hardware or software problem..

Well all three can cause this kind on issue.

maybe should run the sfc /scannow in elevated cmd to check for any errors.
if there's any fixable errors this will try fix them, if there fixable.
Try these to clear corruption and repair/replace damaged/missing system files.

GottiBoi55
Asus G750JZ-DS71 Windows 10 Pro (x64)
Intel® Core™ i7 4700HQ (2.40GHz)
Samsung 24GB Memory DDR3 1600 MHz SDRAM
SanDisk M.2 SSD 2x128GB in Raid 0 / WD-HGST-1TB HDD 7500-RPM
NVIDIA® GeForce® GTX 880M 4 GB GDDR5 VRAM
Second Monitor: Sharp Aquos 32"

Ravezero · ‎10-16-2012

I'm having the very same issue. Random, regular system freezes. First the screen except for the mouse, then the mouse afterwards.

No event logs tracked, and no crash dump logs as far as I can see.

Also, for GottiBoi55:

C:\>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\>

-------------------------

EDIT: Coincidentally, my system locked up as described as I posted the first edit to this post which added the SFC results above.

It should be noted the only way to recover from this issue is to hold the power button to force a shutdown of the hardware, then restart.

KiwiG75 · ‎10-16-2012

I had this same problem too, but I think it only started after the new nVidia driver was released. It seemed to stop after the newer one was released a few days ago.

New G75vw screen + mouse freez