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  1. #1
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    Asus G55 Optical Drive Failiure

    Hello I was wondering if anybody can help find out what's wrong with my optical drive. It wont read my discs, when I put one in it says no disc detected and it pops the drive open again because it thinks there isnt a disc installed. If anybody can help me that would be great because I really want to get Guild Wars 2 installed already before the weekend ends :/

  2. #2
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    Are you certain you didn't disable the ODD in Power4Gear?

    If so, try the UpperFilters/LowerFilters registry edit or cleaning the laser lenses.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  3. #3
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    Did that.

    ODD is enabled and the lense is cleaned all it is is that the optical drive doesnt think there is a disc inside when I put one in :/

  4. #4
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    http://rog.asus.com/forum/showthread...ght=Black-bean offers some other things you can try, but you might also consider contacting your retailer to see if you can exchange your defective laptop for a new one.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  5. #5
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    The laptop is fine it's just the optical drive that might need to be replaced.

    I'd do it myself i have a laptop optical drive from my old laptop. The problem is it would void the warrenty if i did that so i might have to take it to bestbuy then :/

  6. #6
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    Where did you read installing an ODD would void the Warranty?
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  7. #7
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    Isnt opening the laptop and replacing a certain component voiding the warrenty? I mean if you opened up the keyboard to put an msata slot voids the warrenty.

  8. #8
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    Not necessarily... You can put a new HDD or RAM chip in the laptop without voiding the Warranty. Installing a new ODD is a remove screw, pull out and unplug ODD, and replace procedure.

    You can test your problematic ODD in another computer if you wish.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  9. #9
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    Hi, after reading all the forums and fixes nothing worked. Removed drive, cleaned, deleted registry keys and upgraded the firmware.

    Found the asus downlaods here: http://support.asus.com/download.asp...FmeP8fwFruEdH7

    and under Utilities I downloaded and installed:

    ATKACPI driver and hotkey-related utilities

    KB Filter Driver

    and my drive works flawlessly now. Not sure which one you need or if you need both but I hope this helps

    Please let me know if it worked for you too.

  10. #10
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    Check you HW.

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