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Asus G55 Optical Drive Failiure

ROG_Steve
Level 7

‎09-23-2012 06:57 AM - last edited on ‎03-06-2024 10:17 PM by Community Admin

Hello I was wondering if anybody can help find out what's wrong with my optical drive. It wont read my discs, when I put one in it says no disc detected and it pops the drive open again because it thinks there isnt a disc installed. If anybody can help me that would be great because I really want to get Guild Wars 2 installed already before the weekend ends 😕
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9 REPLIES 9

dstrakele
Level 14

‎09-23-2012 07:14 AM

Are you certain you didn't disable the ODD in Power4Gear?

If so, try the UpperFilters/LowerFilters registry edit or cleaning the laser lenses.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
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ROG_Steve
Level 7
In response to dstrakele

‎09-23-2012 08:06 AM

ODD is enabled and the lense is cleaned all it is is that the optical drive doesnt think there is a disc inside when I put one in 😕
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dstrakele
Level 14

‎09-23-2012 09:51 AM

http://rog.asus.com/forum/showthread.php?12506-slimtype-bd-e-ds4e1s-WILL-NOT-READ-ANY-MEDIA&highligh... offers some other things you can try, but you might also consider contacting your retailer to see if you can exchange your defective laptop for a new one.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
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ROG_Steve
Level 7
In response to dstrakele

‎09-23-2012 10:13 AM

I'd do it myself i have a laptop optical drive from my old laptop. The problem is it would void the warrenty if i did that so i might have to take it to bestbuy then 😕
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dstrakele
Level 14

‎09-23-2012 10:39 AM

Where did you read installing an ODD would void the Warranty?
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
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ROG_Steve
Level 7
In response to dstrakele

‎09-23-2012 12:11 PM

Isnt opening the laptop and replacing a certain component voiding the warrenty? I mean if you opened up the keyboard to put an msata slot voids the warrenty.
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dstrakele
Level 14

‎09-23-2012 01:35 PM

Not necessarily... You can put a new HDD or RAM chip in the laptop without voiding the Warranty. Installing a new ODD is a remove screw, pull out and unplug ODD, and replace procedure.

You can test your problematic ODD in another computer if you wish.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
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abwc066
Level 7
In response to dstrakele

‎01-25-2013 10:21 AM

Hi, after reading all the forums and fixes nothing worked. Removed drive, cleaned, deleted registry keys and upgraded the firmware.

Found the asus downlaods here: http://support.asus.com/download.aspx?SLanguage=en&m=G74Sx&p=3&s=336&os=30&hashedid=LUFmeP8fwFruEdH7

and under Utilities I downloaded and installed:

ATKACPI driver and hotkey-related utilities

KB Filter Driver

and my drive works flawlessly now. Not sure which one you need or if you need both but I hope this helps

Please let me know if it worked for you too.
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Pitcher1
Level 9

‎01-27-2013 11:03 PM

Check you HW.
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