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  1. #1
    New ROGer Array
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    phoebus and spdif out

    so im having a problem getting the spdif to work correctly. the xonar panel will recognize that its plugged in but 0 output will come out. i have 2 of the cards at the moment thinking the first one was defective. what am i doing wrong, i followed the instructions for installation, used the original drivers and the updated ones as well. i have the rampage extreme iv and the spdif works great off the motherboard no problem. im actually listening to music from it right now as i type this. please i want this card to work for me before i return both of them. any help would be greatly appreciated.

    my specs
    i7 3930k
    rampage extreme iv
    16gb corsair dominator gt 2000 mhz
    2x 7970 asus radeon direct cu 2
    asus xonar phoebus
    corsiar hx 1050 psu
    2x corsair force gt 180gb ssds
    1tb western digital black hdd

    (can you tell i like asus and corsair?)

  2. #2
    ROG Guru: Orange Belt Array
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    Have you disabled your onboard sound in the bios and uninstalled the drivers. That is what I did to mine and it worked fine then., Thanks

  3. #3
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    yea i did, the only driver installed is the phoebus and it still isnt working. even under playback devices it only shows the phoebus. i really hope to get this fixed otherwise i hate to have to return them. i was looking forward to using it with my games. back to my onboard for now.

  4. #4
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    It sounds like you've got some kind of driver conflict going on. If you have a spare HDD try a fresh install of the OS on it and see if the card works. If it does not, try another PCIe slot (after removing the drivers first).

    -Raja

  5. #5
    imMortal Kombatant Array Myk SilentShadow PC Specs
    Myk SilentShadow PC Specs
    MotherboardASUS Rampage IV Formula
    ProcessorIntel i7 3930K
    Memory (part number)8GB Corsair XMS3 1600
    Graphics Card #1ASUS Radeon 7970 3GD5
    Sound CardROG Xonar Phoebus
    MonitorSamsung SyncMaster SA300
    Storage #1Corsair Neutron 128GB
    Storage #2Seagate 2TB
    CPU CoolerCorsair A50 Pro Air Cooler
    CaseBitFenix Merc Alpha
    Power SupplyThermaltake Litepower 700W
    Keyboard Alienware TactX Keyboard
    Mouse Tesoro Gandiva H1L
    OS Win7 Ultimate x64
    Myk SilentShadow's Avatar
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    Quote Originally Posted by Raja@ASUS View Post
    It sounds like you've got some kind of driver conflict going on. If you have a spare HDD try a fresh install of the OS on it and see if the card works. If it does not, try another PCIe slot (after removing the drivers first).

    -Raja
    Didn't you say not too long ago that the SPDIF on the Phoebus was more like an after-thought and that it was best to use the analogue ports for sound?...or use a different Xonar Card for full SPDIF support?

  6. #6
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    Quote Originally Posted by Myk SilentShadow View Post
    Didn't you say not too long ago that the SPDIF on the Phoebus was more like an after-thought and that it was best to use the analogue ports for sound?...or use a different Xonar Card for full SPDIF support?
    I don't see how that is relevant to the fact it is not working at all for this guy. It should at least "work" and his situation hints at some kind of OS conflict. He's best off solving that.

  7. #7
    New ROGer Array
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    well I just did a fresh install of windows and I still don't have spdif working at all. it is the only thing installed at the moment and still nothing. the phoebus software has the spdif check marked to work, the computer shows its playing audio through it but I am not getting any actual audio out of my speakers. I am at a complete loss as to why its so hard to get this working when everything I else I buy asus just works for me. any ideas would be greatly appreciated.

  8. #8
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    Are you sure the connector is seated properly in the optical output port on the card? That would be my first check. It sounds like a connection issue.

    What receiver is the digital output connected to ?

    Have you tried changing the bit and sampling rates?

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