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  1. #1

    RMA request GSOD G71GX-RX05.

    I had it with this laptop. Its just giving me too many problems and Best buy failed to repair it and assumes the laptop is fine. The laptops is unresponsive and susceptible to crashes when it is on heavy gaming after an hour or so. Crashed recently while watching a movie. Worst crash was when i was recording gameplay with a PVR connected and the laptop made a screeching noise.

    The reason why i request rma is because 2 months ago i saw a thread about this issue and a contact information on how to request rma with a representative if i didn't want to do a bios update. Unfortunately i lost such info so i don't know who to contact other than best buy where they wont help much. I have done the bios update and the problem still exists on most gaming and benchmark applications like 3dmark11.

    Help i cant bear with this laptop and it costs $1300 ill be seriously offended if i get refurbish instead since mine is basically like new.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Please see the stickies in the Warranty/RMA sub-forum. Let us know when you've read this so that we can move your thread there. Thanks
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