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G73 - After 213 bios update via EZFlash - NO POWER AT ALL

Retired
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‎06-05-2011 12:53 PM - last edited on ‎03-05-2024 08:18 PM by Community Admin

Posting for a buddy of mine.
He recently purchased a g73JH-1A. Thing ran great for a couple of days. He was getting the static issue with the sub, which was reported to be fixed using bios update 213.

He placed the update on a memory key, went into the bios via F2, and applied using EZflash. It flashed correctly, reported it was shutting down in 2 seconds.

So far so good.

Pressing the power button on the laptop now produces NOTHING - no power, no fans, no response. It just clicks.

Adapter is giving correct voltages.
Harddrives have been removed.
Reset hole has been pressed
Laptop has been "power drained" by holding the power button for 60+ seconds with the battery and the adapter unplugged.

Any known of common fixes for this?
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‎06-05-2011 01:12 PM

My first guess would be the update didn't work correctly (for whatever reason) and the Motherboard is bricked, so he has to RMA it 😕
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In response to Retired

‎06-05-2011 03:54 PM

If in warranty then RMA it definitely. In case you are out of warranty or live somewhere where you have no access to asus support then....
There's one possibility of fixing it but you'll have to open up the laptop and remove the bios Cell for a minute. videos on youtube tell you step by step guide.
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In response to Retired

‎06-05-2011 08:37 PM

asusrog wrote:
If in warranty then RMA it definitely. In case you are out of warranty or live somewhere where you have no access to asus support then....
There's one possibility of fixing it but you'll have to open up the laptop and remove the bios Cell for a minute. videos on youtube tell you step by step guide.


can you link me to one such video?
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Chastity
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‎06-05-2011 04:32 PM

His problem is that he forced the flash using 213... 213 is for the JH model. He has a JW model, which the current BIOS is 205. He forced flashed the wrong BIOS for his motherboard. He should have gotten a warning screen.

He'll have to RMA it for a replacement or a reflash.

http://support.asus.com/download.aspx?SLanguage=en&m=G73Jw&p=3&s=252&hashedid=WzU7IKA6SWdBvaRd
[SIGPIC]Kicking Ass Since Today[/SIGPIC]
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In response to Chastity

‎06-05-2011 08:36 PM

Chastity wrote:
His problem is that he forced the flash using 213... 213 is for the JH model. He has a JW model, which the current BIOS is 205. He forced flashed the wrong BIOS for his motherboard. He should have gotten a warning screen.

He'll have to RMA it for a replacement or a reflash.

http://support.asus.com/download.aspx?SLanguage=en&m=G73Jw&p=3&s=252&hashedid=WzU7IKA6SWdBvaRd


Just double checked with him, it is a JH after all, which is why he didn't get the warning.

So the original question still stands.

Any known fixes?
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Chastity
Level 10

‎06-06-2011 12:00 PM

Looks as if he had a bad flash after all. Was the USB stick formatted for FAT32 or NTFS? NTFS sticks have been known to cause a misread.

RMA for a new mobo.
[SIGPIC]Kicking Ass Since Today[/SIGPIC]
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In response to Chastity

‎06-07-2011 08:02 PM

looks like that's what we're going to have to do. Disassembly and removal of cmos battery is no such luck. I would put a warning on the asus page that flashing with ntfs jumpdrive can cause a dead mobo.
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