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  1. #1
    New ROGer Array
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    keyboard issue on G55VW

    Hello,

    I have an ASUS G55VW laptop, and I have some questions regarding the keyboard:

    1) The backlight is less intense in the center of the keyboad, so the keys in ther center (y to \, h to ', n to /) are less visible than the others. Is this by design?
    2) Under the right CTRL, i have a led that is not white, it is orange. any ideas? I guess this is not by design.
    3) The right arrow has to be pressed right in the middle of the key. If I press on one of the edges or corner, the command is not sent. With the other keys, I do not have this issue.

    I had these issues from day 1.

    I think these can be fixed by replacing the keyboard. Is the keyboard replacement covered by the 24 month warranty? Thanks

    Sincerely,
    Andrei Neagu

  2. #2
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    @npandrei,

    1. maybe it's the viewing angle's problem. i have the same 'effect';
    2. yes i have the same orange light for the right control key;
    3. my right arrow key is fine.

    i think it's covered. but i think the results might be the same for point 1. and 2. after replacement.

    my home key is also not very responsive (it's still fine to me).

  3. #3
    New ROGer Array
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    Oct 2012
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    if you can disassembly KB, you are able take over it and check FPC connecter is complete to install, also check driver, if everything is normaling, but problem still happen, please send to ASUS service center, you also can be sending to ASUS service center first.

  4. #4
    ROG Member Array
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    Jun 2012
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    Specific keys need press really hard

    I noticed out the box that SpaceBar was flaky -
    but recently within the past week or so - the keys are getting worse.
    My "v" key requires me to pound it hard to get it to sync up.
    I think it must be the plastic recoil or the sleeve has shifted and the metal is NOT making contact any more...
    "v" and "b" are affected.
    This laptop is 8 months old! G75VW

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