12-19-2012 01:56 PM - last edited 3 weeks ago by ROGBot
12-19-2012 06:47 PM
12-22-2012 10:13 AM
Mike_Lu@ASUS wrote:
hi, why your NB can not access external HDD, who is your country and who is person that receive your NB?
Did you send back to ASUS RMA or reseller? if you don't know what is your warranty end date, you can provide your SN to ASUS TSD, they can search.
12-22-2012 10:41 AM
12-22-2012 01:05 PM
Zygomorphic wrote:
Technically that would, but I would have your friend carefully disassemble the computer and get the HDD out. Then, get the data off and put the drive back in. If done carefully, this won't damage the computer, and it will solve your problems. I would PM @cl-scott before you do anything. He is for the USA region, but he may be able to aid you by contacting the ASUS support in the UK and get them to not format the drive without contacting you.
I understand their reason for formatting the drive - they want to ensure that the system is damaged via hardware rather than software. Still, I would think that universally formatting the drives without thought is a little draconian.
12-22-2012 06:46 PM
12-22-2012 08:23 PM
12-23-2012 03:24 AM
12-25-2012 06:54 AM
12-26-2012 04:17 AM