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RMA/Repairs for G73JH

Retired
Not applicable

‎06-21-2011 01:12 PM - last edited on ‎03-05-2024 08:15 PM by Community Admin

I had a thread awhile ago about my g73 randomly freezing. Through that, we discovered that there were some temp issues.

Last night my GPU was at 95 C while playing a game of League of Legends. I do not feel comfortable with those kind of temps--it also idles at 75-80.

The CPU was also pretty hot, although not as dangerously hot.

From what I understand, there's a center in Fremont, CA. I live about 40 minutes from there and will actually be in the area next week. Is it possible to just take it in there? Or perhaps there are other places I can take it and have it repaired via warranty.
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12 REPLIES 12

xeromist
Moderator

‎06-21-2011 01:59 PM

I don't believe that they have a front counter, but I could be wrong.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…
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Chastity
Level 10

‎06-21-2011 04:50 PM

Actually, they do have a Walk-In Service and Pick-Up. 🙂 I'd just call ahead to find out hours and procedure.
[SIGPIC]Kicking Ass Since Today[/SIGPIC]
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xeromist
Moderator
In response to Chastity

‎06-22-2011 08:00 AM

Chastity wrote:
Actually, they do have a Walk-In Service and Pick-Up. 🙂 I'd just call ahead to find out hours and procedure.


Sweet! Glad I was wrong 🙂
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…
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Retired
Not applicable

‎06-21-2011 06:44 PM

Thanks, will do.
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Retired
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‎06-23-2011 08:29 PM

So, I was doing a bit of research. My fans are only going at 30%... ever. Should I see about boosting up those fan speeds first? See i that fixes my temp problem?
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irdmoose
Level 10
In response to Retired

‎06-23-2011 08:51 PM

They should actually be speeding themselves up automatically, which indicates a problem... might want to get it checked out.
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Retired
Not applicable

‎06-23-2011 09:21 PM

Hmmmn, well I do have an RMA request. But I have tinkered in the BIOS before before the occasional reformat. I might have changed an option. is there a way to see if I somehow checked off the automatic speed changing?
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irdmoose
Level 10

‎06-23-2011 09:51 PM

Not sure, but you could always reset the bios to defaults from the menu (I don't know if there's a CMOS reset button hiddden somewere, but if there is that'd wor too).
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Retired
Not applicable

‎06-24-2011 05:07 PM

Where can I mess with the fan settings in the bios? I'm still on 211--do I need to upgrade to 213?
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