Page 1 of 4 1 2 3 ... LastLast
Results 1 to 10 of 34

Thread: usb issue

  1. #1
    ROG Enthusiast Array
    Join Date
    Jun 2011
    Reputation
    10
    Posts
    26

    usb issue

    does anybody else have usb issues..some of mine work some don't..tried from pch to nec and still nothing..installed updated nec drivers and still nothing..anyone else had this problem..asus maximus extreme p67

  2. #2
    ROG Member Array
    Join Date
    Aug 2010
    Reputation
    10
    Posts
    13

    I am also having the same issue. My board will come up with unknown device in the device manager. I did get it to disappearing by removing the bios battery, but that was only short term. The problem reappeared yesterday. There are also reports on Xtremesystems and overclock.net of people with the same disappearing USB ports. I have personally tried may things to get my ports back without success.

  3. #3
    ROG Enthusiast Array
    Join Date
    Jun 2011
    Reputation
    10
    Posts
    26

    anybody have any other info..i emailed asus and they told me to use the forums to find or get a answer and so far not happy that stuff on a $350 board doesnt work right

  4. #4
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
    Join Date
    Apr 2011
    Reputation
    164
    Posts
    7,454

    Quote Originally Posted by icemanjs View Post
    anybody have any other info..i emailed asus and they told me to use the forums to find or get a answer and so far not happy that stuff on a $350 board doesnt work right
    Hi,

    Can you tell me which USB devices, OS and BIOS version you are using please? And also which ports are not working. Can you also forward the details of who emailed you back please to my PM inbox.

    -Raja

  5. #5
    ROG Enthusiast Array
    Join Date
    Jun 2011
    Reputation
    10
    Posts
    26

    raja i have a mouse,keyboard,apc power backup and a linksys wireless adapter..os is windows 7 64bit and newest bios i believe..usbs are hard to tell starting up the top

    top left isn't working
    none on in the next area
    then the on on the right
    then the last ones work

    i have tried the new drivers,changing stuff in the bios..right now what i have plugged in works but if i wana plug something that is plugged in already to a different usb then it doesn't work..its like they are fixed to that one usb

    dont have the email anymore..i also tried facebook but they said all tech stuff to go here..i swapped out a rampage 3 board for this board and was told that i didnt have to reinstall windows or anything as it will still boot and such..other then the usb issue i have had no other issues

  6. #6
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
    Join Date
    Apr 2011
    Reputation
    164
    Posts
    7,454

    Quote Originally Posted by icemanjs View Post
    raja i have a mouse,keyboard,apc power backup and a linksys wireless adapter..os is windows 7 64bit and newest bios i believe..usbs are hard to tell starting up the top

    top left isn't working
    none on in the next area
    then the on on the right
    then the last ones work

    i have tried the new drivers,changing stuff in the bios..right now what i have plugged in works but if i wana plug something that is plugged in already to a different usb then it doesn't work..its like they are fixed to that one usb

    dont have the email anymore..i also tried facebook but they said all tech stuff to go here..i swapped out a rampage 3 board for this board and was told that i didnt have to reinstall windows or anything as it will still boot and such..other then the usb issue i have had no other issues
    Hi

    I think it would be wise to reinstall Windows afresh if changing chipsets (my personal opinion). Some of the NEC drivers may only sit well with certain NEC firmware, so its usually wise to use the latest BIOS on the ASUS site together with the NEC drivers on the ASUS site also. When you change the device ports if you go to device manager and scan for hardware changes does anything at all show up? Can you list the make and model of the keyboard and mouse please?


    -Raja

  7. #7
    ROG Member Array
    Join Date
    Aug 2010
    Reputation
    10
    Posts
    13

    I did a complete reinstall and that did not help. The only thing that help for short term is removing the BIOS battery and resetting BIOS. I do not think that this is related to drivers since the power state of the device is S3 at windows startup.

  8. #8
    ROG Enthusiast Array
    Join Date
    Jun 2011
    Reputation
    10
    Posts
    26

    keyboard is razer lasza and the mouse is logitech g700

    Quote Originally Posted by Raja@ASUS View Post
    Hi

    I think it would be wise to reinstall Windows afresh if changing chipsets (my personal opinion). Some of the NEC drivers may only sit well with certain NEC firmware, so its usually wise to use the latest BIOS on the ASUS site together with the NEC drivers on the ASUS site also. When you change the device ports if you go to device manager and scan for hardware changes does anything at all show up? Can you list the make and model of the keyboard and mouse please?


    -Raja

  9. #9
    ROG Enthusiast Array
    Join Date
    Jun 2011
    Reputation
    10
    Posts
    26

    ok raja i have reinstall windows 7..still have my stuff plugged into the usb's i know thats working..what drivers should i install..i have 2 sata 6 drives on the intel ports

    1303 bios

  10. #10
    Barso
    Guest
    I have this exact same problem.
    If I disconnect the USB hub that is connected to the USB on the motherboard at the back then it works again.
    Would like to get this sorted before my warranty runs.

Page 1 of 4 1 2 3 ... LastLast

Similar Threads

  1. M4E + SLI Issue
    By Happydude666 in forum Other Series Motherboards
    Replies: 13
    Last Post: 09-09-2011, 08:29 PM
  2. GTX 295 and maximus iv issue
    By tonydepo in forum Nvidia Graphics Cards
    Replies: 3
    Last Post: 03-29-2011, 12:31 PM
  3. USB issue...
    By Tonka in forum Other Series Motherboards
    Replies: 5
    Last Post: 02-27-2011, 05:32 AM
  4. Sound pop issue
    By shaggy4411 in forum Other Series Motherboards
    Replies: 0
    Last Post: 01-30-2011, 03:49 PM
  5. FPS jumping issue
    By Tong-Pak-Fu in forum ROG Gaming Notebooks
    Replies: 6
    Last Post: 01-20-2011, 01:36 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •