cancel
Showing results for 
Search instead for 
Did you mean: 

Maximus V Gene Rear USB Port Help

golfwang
Level 7
Two out of the four rear panel USB 3.0 ports work on my PC how can I fix this?
CPU:Intel i5 3570K
PSU:Corsair TX650M
RAM:Corsair Vengeance 1600 8GB LP
Video Card:Sapphire 7870 Ghz Edition
SSD&HDD:OCZ Agility 3 90GB/WD Blue Caviar 1TB
Case:Cooler Master HAF XM
5,656 Views
6 REPLIES 6

Chino
Level 15

The working pair of USB are by the Ethernet.
CPU:Intel i5 3570K
PSU:Corsair TX650M
RAM:Corsair Vengeance 1600 8GB LP
Video Card:Sapphire 7870 Ghz Edition
SSD&HDD:OCZ Agility 3 90GB/WD Blue Caviar 1TB
Case:Cooler Master HAF XM

rexbinary
Level 8
The working ones under the Ethernet port are the Intel USB 3.0 ports. The non-working ones are the ASMedia USB 3.0 ports.

Have you installed the ASMedia USB 3.0 Drivers?

CPU: AMD Ryzen 9 5950x | Mobo: ASUS ROG Crosshair VIII Dark Hero (BIOS 4602) | Cooler: Arctic Liquid Freezer II 360
Memory: G.SKILL Trident Z Neo 32GB (2x16GB) DDR4-3600 CL16 | GPU: NVIDIA GeForce RTX 3080 Ti FE | PSU: Corsair HX Series HX850
Drives: Samsung 980 PRO 2TB x2, WD_BLACK 10TB HD | Case: Fractal Design Meshify 2 Dark Tinted Glass

HiVizMan
Level 40
Quite correct, do you have all your drivers installed and up to date - USB3 wise that is.
To help us help you - please provide as much information about your system and the problem as possible.

I had the driver installed, but I guess it wasn't installed properly now that its repaired the ports work perfectly fine. Thanks guys.
CPU:Intel i5 3570K
PSU:Corsair TX650M
RAM:Corsair Vengeance 1600 8GB LP
Video Card:Sapphire 7870 Ghz Edition
SSD&HDD:OCZ Agility 3 90GB/WD Blue Caviar 1TB
Case:Cooler Master HAF XM

rexbinary
Level 8
Good deal, I'm glad it's working now!

CPU: AMD Ryzen 9 5950x | Mobo: ASUS ROG Crosshair VIII Dark Hero (BIOS 4602) | Cooler: Arctic Liquid Freezer II 360
Memory: G.SKILL Trident Z Neo 32GB (2x16GB) DDR4-3600 CL16 | GPU: NVIDIA GeForce RTX 3080 Ti FE | PSU: Corsair HX Series HX850
Drives: Samsung 980 PRO 2TB x2, WD_BLACK 10TB HD | Case: Fractal Design Meshify 2 Dark Tinted Glass