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  1. #21
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    No "Blue Screen" or "Bug Check" Source Errors in the Administrative Events that describe the BSOD's you've received?

    EDIT: I had the Event Source name wrong. Here's an example of how it should look:


    Log Name: System

    Source: Microsoft-Windows-WER-SystemError

    Reporting Date: 10/3/2012 9:19:24 AM

    Event ID: 1001

    Task Category: None

    Level: Error

    Keywords: Classic

    User: JimmyKirk

    Computer: HELP_ME_SPOCK

    Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x00000003, 0x8ba289b8, 0x8ba28b24, 0x82c63df0). A dump was saved in: C:\Windows\MEMORY.DMP.

    Report Id: 100312-800425-01.


    Note the Source name and text in the Event. Do you observe anything similar in your Administrative Events? If so, I'm interested in the text of the Description, which contains the Bug Check Code and 4 Parameters.
    Last edited by dstrakele; 01-28-2013 at 12:05 AM.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  2. #22
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    AQUASTEVAE's Avatar
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    checking the system log now.
    Last edited by AQUASTEVAE; 01-29-2013 at 08:54 AM.
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  3. #23
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    You can download the latest BIOS update from http://support.asus.com/Download.asp...74Sx&p=3&s=336. Select "Windows 7 64bit" for the OS, then expand "BIOS" in the resulting page to get to the download link.

    Make sure you follow the proper BIOS flashing procedure. Any problems with the flash may render your system unusable. As discussed earlier, it will not resolve your crashing issue.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  4. #24
    ROG Guru: Orange Belt Array AQUASTEVAE PC Specs
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    i am getting kernal power errors. here is what event viewer listed:

    + System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2013-01-30T10:34:33.152004700Z

    EventRecordID 1748

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer EINSTEIN

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0
    CoolerMaster Maker 5T - ASUS CROSSHAIR VI EXTREME - 55-inch UHD 4k Display - AMD Ryzen 7 1700 - NZXT Kraken X62 - 7 CoolerMaster/NZXT RGB Case Fans W/ HUE+ - Gigabyte AORUS 1080 TI EXTREME - 32GB GSkill FlareX 3200Mhz DDR4 - Samsung 960 EVO M.2 NVMe 500GB - Samsung 951 M.2 AHCI 512GB - Samsung EVO 840 1TB SSD - Crucial MX100 SATA 3 500GB SSD - WD BLUE 8TB HDD - Logitech K350 wireless wave keyboard - Logitech M570 wireless trackball - Dual booting WIN 10 Pro Fall Creators Edition

  5. #25
    ROG Guru: Orange Belt Array AQUASTEVAE PC Specs
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    i did a memory check and it says everything is ok. i have reloaded windows, and still getting the lockups. i just don't understand where this came from. my sys has run perfectly for so long.
    CoolerMaster Maker 5T - ASUS CROSSHAIR VI EXTREME - 55-inch UHD 4k Display - AMD Ryzen 7 1700 - NZXT Kraken X62 - 7 CoolerMaster/NZXT RGB Case Fans W/ HUE+ - Gigabyte AORUS 1080 TI EXTREME - 32GB GSkill FlareX 3200Mhz DDR4 - Samsung 960 EVO M.2 NVMe 500GB - Samsung 951 M.2 AHCI 512GB - Samsung EVO 840 1TB SSD - Crucial MX100 SATA 3 500GB SSD - WD BLUE 8TB HDD - Logitech K350 wireless wave keyboard - Logitech M570 wireless trackball - Dual booting WIN 10 Pro Fall Creators Edition

  6. #26
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    If you reinstalled Windows and get lockups without installing any 3rd party applications, it suggests a hardware-related problem.

    How did you perform the memory check? On the G74SX, you have easy access to all 4 memory slots, so you can check each memory chip individually by installing it in slot 1 and running at least 3 passes of memtest86+.

    The Kernel Power EventID 41 events are generic and only indicate an unexpected shutdown.

  7. #27
    ROG Guru: Green Belt Array fostert's Avatar
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    Quote Originally Posted by AQUASTEVAE View Post
    i did a memory check and it says everything is ok. i have reloaded windows, and still getting the lockups. i just don't understand where this came from. my sys has run perfectly for so long.
    If you are using memtest86+, be aware that at least 3 full passes are needed to reliably detect memory errors. In some cases even 3 passes may not find an error though one exists. Best thing to do to detect RAM errors is tp test the sticks individually (single channel mode), and in pairs (dual channel mode), cycling through the 6 possible pairs of 4 sticks.

    I have found memtest86+ very good but not totally foolproof at finding RAM problems.

    Have you checked CPU temps? Sorry, I haven't followed this up.
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  8. #28
    ROG Guru: Orange Belt Array AQUASTEVAE PC Specs
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    it's kind of funny. i have my g74 setup with an ssd partitioned into a: and c:, as boot drives. then a 750g hdd partitioned into d: and b:, for data drives.
    when i started moving data off of my d and b drives (onto and external), the temps went down. it had started to average around 52-55c, and after clearing the hdd of all data, the temps went back down to the normal 42-47c. i thought that was strange. but i started adding third party programs immediately, as I was working under the assumption that it had to be software related, since my memtest and chkdsk went fine.
    i only ran memtest, because when i dl memtest86+, it only gave me a boot folder, and never seemed to work when i tried to use it to boot. so i was obviously doing something wrong.
    so still searching for why i am getting lockups. it happens most of the time while i am on the net using firefox. but has happened with other programs as well. i have just removed two of my mem sticks, so see if it might be one of them. so far so good...
    Last edited by AQUASTEVAE; 02-02-2013 at 06:34 AM.
    CoolerMaster Maker 5T - ASUS CROSSHAIR VI EXTREME - 55-inch UHD 4k Display - AMD Ryzen 7 1700 - NZXT Kraken X62 - 7 CoolerMaster/NZXT RGB Case Fans W/ HUE+ - Gigabyte AORUS 1080 TI EXTREME - 32GB GSkill FlareX 3200Mhz DDR4 - Samsung 960 EVO M.2 NVMe 500GB - Samsung 951 M.2 AHCI 512GB - Samsung EVO 840 1TB SSD - Crucial MX100 SATA 3 500GB SSD - WD BLUE 8TB HDD - Logitech K350 wireless wave keyboard - Logitech M570 wireless trackball - Dual booting WIN 10 Pro Fall Creators Edition

  9. #29
    ROG Guru: Orange Belt Array AQUASTEVAE PC Specs
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    well at least two of my memory sticks still allowed the lockups. i am down to two others i am testing. my temps are staying around the 46-49 mark right now.

    on another note, if you have a usb drive that says it is write protected, but has no physical slider, how can you remove such write protection?
    CoolerMaster Maker 5T - ASUS CROSSHAIR VI EXTREME - 55-inch UHD 4k Display - AMD Ryzen 7 1700 - NZXT Kraken X62 - 7 CoolerMaster/NZXT RGB Case Fans W/ HUE+ - Gigabyte AORUS 1080 TI EXTREME - 32GB GSkill FlareX 3200Mhz DDR4 - Samsung 960 EVO M.2 NVMe 500GB - Samsung 951 M.2 AHCI 512GB - Samsung EVO 840 1TB SSD - Crucial MX100 SATA 3 500GB SSD - WD BLUE 8TB HDD - Logitech K350 wireless wave keyboard - Logitech M570 wireless trackball - Dual booting WIN 10 Pro Fall Creators Edition

  10. #30
    ROG Guru: Orange Belt Array AQUASTEVAE PC Specs
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    MotherboardROG Crosshair VI EXTREME
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    Monitor55" UHDR 4K TV
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    Keyboard LOGITECH K850 WIRELESS BACKLIT
    Mouse LOGITECH M570 TRACKBALL WIRELESS
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    fostert's quote: "If you are using memtest86+, be aware that at least 3 full passes are needed to reliably detect memory errors. In some cases even 3 passes may not find an error though one exists. Best thing to do to detect RAM errors is tp test the sticks individually (single channel mode), and in pairs (dual channel mode), cycling through the 6 possible pairs of 4 sticks.

    I have found memtest86+ very good but not totally foolproof at finding RAM problems. Have you checked CPU temps? Sorry, I haven't followed this up."

    is there something specific i need to do to use memtest86+? i dl it, but only got a boot folder. how should i proceed? i put it on a bootable usb drive, but it never ran.

    update: the system locks up with any combination of memory sticks i leave in the machine. that makes me think that it is not the memory sticks, although i have gotten a bizarre message once in a while.
    i can never write it down fast enough, but it goes something like this:

    INSTRUCTIONS AT 0x0000000076A252B4 REFERENCED MEMORY AT 0X00007FE91A4A4E COULD NOT BE PUT INTO MEMORY... something something something

    this comes in a little window right before it shuts down. does that tell you anything specific?
    Last edited by AQUASTEVAE; 02-03-2013 at 08:31 PM.
    CoolerMaster Maker 5T - ASUS CROSSHAIR VI EXTREME - 55-inch UHD 4k Display - AMD Ryzen 7 1700 - NZXT Kraken X62 - 7 CoolerMaster/NZXT RGB Case Fans W/ HUE+ - Gigabyte AORUS 1080 TI EXTREME - 32GB GSkill FlareX 3200Mhz DDR4 - Samsung 960 EVO M.2 NVMe 500GB - Samsung 951 M.2 AHCI 512GB - Samsung EVO 840 1TB SSD - Crucial MX100 SATA 3 500GB SSD - WD BLUE 8TB HDD - Logitech K350 wireless wave keyboard - Logitech M570 wireless trackball - Dual booting WIN 10 Pro Fall Creators Edition

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