Results 21 to 28 of 28
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01-29-2013 12:00 AM #21
- Join Date
- Dec 2010
- Reputation
- 24
- Posts
- 539
Wow, is Asus Serious?? CL-Scott must have been the Single most "get crap done" guy I have seen @ Asus in years.
Here is a brief Summary...
Asus Refused to Listen to my request of RMA for 2 graphic cards, I was dealing with Mason giving him "Proof" for over a year, and had these problems for 2 years.
Mason tells me Scotts forum name as he will no longer be here.
Scott talks to me, gets info needed, Talks to his superiors, The Superiors agree, they set up a RMA for one GPU first, gets my gpu, sends me a newer one so to say, no problems yet on it.
Do you know how long dealing with Asus RMA for 2 years on a KNOWN PROBLEM Asus won't man up to? Pretty Long.
the one who helped me when no one else at Asus would or could was CL-Scott.
Guess what, Now I will not be able to replace my other GPU and send everything all over again, and you know what that requires? All my posts via the Forums I deleted because the inbox is so small.
Glad Asus can complicate things even more, I purposely waited till after the holidays to start my next RMA, turns out you fire the one guy who helped me immidiately, got to the bottom of it, and did what he should have.
Asus why do you let the best people go who actually do their job instead of bullcrap around?
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01-29-2013 12:08 AM #22
- Join Date
- Dec 2010
- Reputation
- 24
- Posts
- 539
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01-29-2013 02:04 AM #23
CL-scott never had to help me personally, but I can't tell you how many times I referred people to PM him about an issue, and things got done. To be honest, I think that for a while I was telling people to contact @cl-scott almost as much as I was toasting spammers...considering how much of that I do, that's a lot!
He did so much for people, and we all loved his easy-going manner on the forums. He was always friendly and courteous, and we greatly appreciated his determination in setting things to rights for people who came on the forum looking for help with an RMA-type problem.I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
http://rog.asus.com/forum/group.php?groupid=16
We now have 178 people whose systems will not break! Yippee!
LINUX Users, we have a group!
http://rog.asus.com/forum/group.php?groupid=23
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01-29-2013 07:11 AM #24
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01-29-2013 04:42 PM #25
im sorry to hear about your "sprained" feet's and all that, and it dubble suck what happened about your work.
i realy hope you get a new job, and that you gona enjoy it as mutch as you did at the asus RMA ( well i guess you did enjoy it ).
and i hope you wont be a stranger around here mister.
( typos may occure )
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01-29-2013 08:22 PM #26
maximiza PC Specs Motherboard RAMPAGE IV Processor 4960X Graphics Card #1 1080TI Graphics Card #2 1080TI
- Join Date
- Dec 2012
- Reputation
- 28
- Posts
- 261
I don't know him but what a downer, it was probably some esoteric political correctness issue. Heal better dude!
Intel Core i7 4960X
G.Skill F3-12800CL10-8GBXL
size: 64 GBytes
RAVEN 03
RAMPAGE IV EXTREME
PHILIPS BDM4065
Custom Cooling Loop
1080TI (X2)
WINDOWS 7 PRO & Windows 10 64 Pro
SEASONIC SS-850KM ACTIVE PFC F3
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01-30-2013 01:57 AM #27
Asus, you jackasses. You better knock this crap off before we, your customers start a nice revolt against you!
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01-30-2013 02:20 AM #28
_ PC Specs Laptop (Model) G46VW Motherboard Rampage IV Gene Processor Intel Core i7-3930K Memory (part number) Corsair Dominator Platinum 32GB (CMD32GX3M4A2133C9) Graphics Card #1 ROG Matrix GTX 780 Ti Sound Card ROG SupremeFX III Monitor ASUS VG248QE with GSync mod Storage #1 Plextor PX-M2 SSD 120GB Storage #2 G.Skill Phoenix Blade 480GB PCIe SSD CPU Cooler Cooler Master Seidon 240M Case Cooler Master HAF-X Power Supply Seasonic X-750 Keyboard Corsair K90 Mouse ROG Gladius Headset ROG Orion OS Windows 8.1 Update 1 Network Router ASUS RT-AC66U
- Join Date
- Dec 2011
- Reputation
- 119
- Posts
- 5,750
OK that's enough thanks. Scott has asked himself to keep it civil and really this is an internal issue that has little to do with public discussion. As far as our forum is concerned, ASUS is certainly not reducing customer support on this forum.