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G53SX Keyboard backlight not lighting up certain keys

Noziroh
Level 7

‎02-09-2013 11:11 AM - last edited on ‎03-06-2024 10:07 PM by Community Admin

When i first got my laptop the light was fine and bright. It started to dim and now the v,f,g,b,h,t,y,and n keys are slighty darker
than the rest of the keys. Its like the whole bottom middle of the keyboard is not lit up. The e in ESC is slighty darker than the
other letters in the key also. When i press the spacebar in with a little force the whole keyboard lights up perfect.. I took the keyboard out and the cables seem plugged in right and not loose.. so i was wondering if somebody could help!
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cl-Albert
US Customer Loyalty Agent

‎02-11-2013 04:51 PM

Welcome!
If pressing on the spacebar helps and the connections look okay, I'm guessing there is some problem inside the keyboard itself (?) and see the 2 options below if nobody has better ideas to fix it.
1. If you're still under warranty, you can send it in for warranty service.
2. If your notebook is out-of-warranty, you can purchase a keyboard from our eStore site.
I didn't see the G53Sx keyboard posted, but it should use the same keyboard as the G53Sw which you may also want to confirm with eStore or inquire about.
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