Please asus moderators look here.

[Pheronix]

I got a replacement of asus sabertooth z77 as maximus v forumla.
I had been told to pay the diffrence amount of rs.5000(~93$).
Service centre people gave me a sealed pack motherboard.
When i was home and was just checking the unboxing video's it was shown that there was a asus logo & rog sticker (metallic)..
But when i opened my box i didnt found both of them.
I contacted the service centre for this.
They told me to send images of the logos which were missing.
I emailed them as they needed.
Now it has been 8 days after replacement & they are like we have given you a sealed pack & now its your lookout.
I mean wtf is this ?
Instead of paying the full amount m getting a box whithout logos.?

I have been using asus products since lasy 5yrs and have not faced a problem til now.

Is this called asus care ?

Please reply toe on this.

[Zygomorphic]

Maybe you were supposed to keep the logo stickers from the original mobo. I'm kind of confused about the stickers, because what they did was fair and seemingly quick.

[chrsplmr]

If the service center is close .. sounds like this was in person .. why not just waltz back in

there and tell them 'hey, this is missing stuff.' ??
Is this an option?

Zy .. agreed. I got a warm fuzzy feeling when I read they actually .. ect. ect.
Then ... ~choke~ on the finish line... geesh.

Sorry to hear this OP .. but, hows that MaxV ROG'n for ya ???

I think the OP is saying he got a new board that he had to pay an additional amount to upgrade too.

Therefore the new box which was sealed should have had all the bits and pieces.

Yep. That's how I took it too. Point taken: $98 is a bit steep for a $20-$30 upgrade ..
making it really Full Retail .. OP more than deserves 'all the bits and pieces.'
he $Paid$ for them .c.

[HiVizMan]

I think the OP is saying he got a new board that he had to pay an additional amount to upgrade too.

Therefore the new box which was sealed should have had all the bits and pieces.

[billyray520]

My MVE board only came with one sticker, the Asus ROG one. Did the OP get one sticker? I couldn't find an Intel I7 sticker in my CPU sealed box!!

[Area 66]

I never see a Sealed Motherboard Box from Asus. Will be nice to have seals, I dislike to purchase something someone can have open, especially at $ 300-500

[UltraNEO*]

I never see a Sealed Motherboard Box from Asus. Will be nice to have seals, I dislike to purchase something someone can have open, especially at $ 300-500

Honestly, I think seals would be an excellent idea particularly simple stickers which says "void" when tampered.

[feniks]

with my MVE (was sealed AFAIK) I received only 1 flat gray sticker with ROG logo, nothing else per stickers. I think it was in manual.
... same goes for Intel sticker it's inside the manual booklet

pls doublecheck, if box was sealed then I think it should be there somewhere ... on a side note, I don't understand how big of a problem it would be to such a big corporation as ASUS to simply mail you a few spare stickers ... EVGA does that without a problem if something like that happens. sheesh, it's silly on their side ...

[HiVizMan]

Just opened a new box (what I call sealed but yip is not actually sealed) and only the case sticker the big one nothing else.

[Area 66]

I don't remembrer for the ROG, but Asus has a small sticker in the DVD enveloppe. I do remember my recents ROG come with the big case sticker and the one to put on the cables. I must say that I'm always so exacted , the box open pretty dam fast, and I put the board on the bench table way before check the contant of the box, lol

OC the board before open the box is what a real ROGer should do no ?