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  1. #1
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    G73SW Optical Drive Issues

    First off... I love my G73SW, other than the optical drive. I am currently on my 2nd optical drive. The first one that was in here was a Matsushi err--- Panasonic UJ240 BD-RW. Worked great for about 8 months and now it is failing too. Is it the dust suck in these or what? I have kept it very clean and go through a can of air a month, making sure the dust stays out of my baby. However, regardless of my cleanliness, this drive is now failing too. I have opened a ticket and it seems I am going to have to now send my laptop in, yet again to get the drive replaced. This would be the 3rd drive. I am almost to the point of just buying an external and calling it a day, as I do not have the patience for not having my laptop with me all the time between school and games. The closest svc center is down in Cali, which means I may be out of a laptop for a least a week.

    Any ideas on how to keep this 2nd drive humming? I have pain stakingly taken it out and checked every single part of it, not a drop of dust and I have never used any chemicals on it either. It spins, but it does not wind up. Every once in awhile I can get it to appear in BIOS and once in an eon I can even see it in devices. I have gone through all the upper and lower filter crap, MS fix it, BIOS updates, etc. with no avail. I even removed iTunes, as it adds stuff to the regedit in the same section as your DVD filters.

  2. #2
    ROG Guru: Green Belt Array billyray520 PC Specs
    billyray520 PC Specs
    Laptop (Model)G73JH-A1, G73Sw
    MotherboardMaximus V Extreme, H97M-Plus
    ProcessorIntel Core I7 3770K, Core I5 4690s
    Memory (part number)32 GB Corsair Vengeance DDR3 (MVE)
    Graphics Card #1Sapphire HD 7970 Dual X OC (MVE)
    Graphics Card #2Intel HD Graphics 4600
    MonitorAsus ProArt PA248 (MVE)
    Storage #1OCZ Vertex 4 2.5" 256 GB SSD (MVE)
    Storage #2Seagate 1 TB 7200 SATA III 6.0 GB/s (MVE)
    CPU CoolerCorsair H80i Liquid Cooler (MVE)
    CaseCooler Master HAF-X tower on wheels (MVE)
    Power SupplyThermaltake Toughpower Grand 1200W (MVE)
    Keyboard Logitech G110 Black LED (MVE)
    Mouse Asus ROG MOBKUL Gaming (MVE)
    OS Windows 7 Professional / Ubuntu 12.04 (MVE)
    Network RouterMotorola Surfboard SBG6580
    billyray520's Avatar
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    How do you know it is the drive that is failing? Have you ever been able to try the drive in another laptop to check it? The reason I ask, is that the G73SW was affected by the Intel chip recall back in early 2011. The recall had to do with the PCIe controller, which affected ports 2 and up. In our G73SW's the hdd's use ports 0 and 1. The optical drive uses port 2.

    When did you buy your notebook? Did it have a "revised edition" sticker?

    Asus will replace your notebook if it is affected by this Intel recall.
    Asus Maximus V Extreme BIOS 1903, see specs above avatar.

    Asus G73 jh A1 laptop, BIOS 213, vBIOS OD2, 8 GB Ram, 240 GB Intel SSD, 180 GB Intel SSD. Win 7 Pro. Purchased new from PowerNotebooks.com in May 2010.
    (both have 1920X1080 hd screens, mine above, hers below )
    Asus G73 Sw XR1 laptop 8 GB Ram, 160 GB Intel SSD, 80 GB Intel SSD. Purchased used >Ebay 1/10/13, Did clean install of Windows 7

  3. #3
    New ROGer Array
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    yep, if in warranry, i suggest you send back to asus service center to check it or replace it.

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