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g55vw battery not charging help urgent

Arvinaaaaa
Level 7
hi guys, need your kind help here..after getting my g55 from asus service center due to rma(motherboard) i noticed the battery wont charge..it says charging, plugged in, but the percentage doesnt increase even after 2 hours..why is this so, is it because of bios? do help me guys, thanks 🙂
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11 REPLIES 11

Apexing
Level 9
what number is it stuck at?
try a full discharge and let laptop shut down, then let it charge fully untill the lamp show green insted of orange befor turning it back on.

13% same percentage since 3 hours ago

Arvinaaaaa wrote:
13% same percentage since 3 hours ago


Is the charging light on the laptop on? If not, then the system is charged and these is a bug with the battery sensor. I've seen LINUX get this bug where it thinks that my fully-charged battery is only 30% charged. The battery still isn't charging.
I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
http://rog.asus.com/forum/group.php?groupid=16
We now have 178 people whose systems will not break! Yippee! 🙂
LINUX Users, we have a group!
http://rog.asus.com/forum/group.php?groupid=23

charging light on,everything like normal, except that the battery isnt charging.it shows plugged in,charging ,but the percentage is not going up.

Pitcher1
Level 9
please unplug battery for a while, then plug battery and adapter to charge for 1 day and please see the battery light, if notthing happen, please send back to asus service center again with battery.

Arvinaaaaa
Level 7
ok, some new news, now the percentage is zero percent, but the laptop is still running with the battery...so most probable it is the battery sensor..any solution to this?

Arvinaaaaa wrote:
ok, some new news, now the percentage is zero percent, but the laptop is still running with the battery...so most probable it is the battery sensor..any solution to this?


Contact @cl-Albert about it and see about an RMA.
I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
http://rog.asus.com/forum/group.php?groupid=16
We now have 178 people whose systems will not break! Yippee! 🙂
LINUX Users, we have a group!
http://rog.asus.com/forum/group.php?groupid=23

Apexing
Level 9
As I sugested further up.
let the laptop keep running untill it shuts down, then keep turning it on untill nothing happens.
then let it charge completely while laptop is shutof.

Apexing wrote:
As I sugested further up.
let the laptop keep running untill it shuts down, then keep turning it on untill nothing happens.
then let it charge completely while laptop is shutof.


ok, so finally the battery finish..and now completely cannot on the laptop,..now have been charging for 1 half hours dy, but still not yet green led