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  1. #1
    ROG Member Array
    Join Date
    Jan 2013

    G53JW cannot play direct x 11!!!

    Hello all!
    My Asus RoG G53JW refuses to play anything Direct x 11!!!! Not games not even Benchmarks!
    So after some time trying to figure out the issue Asus support suggested to format the laptop; Did it, took me several hours to reconfigure and then re-install my stuff and still the same. Then the support suggested that I should send it somewhere in order to evaluate if they will repair it with the sending part being my responsibility in the case of damage etc. Also they suggested that I might have dropped my 1000 euro laptop thus creating the issue. I would sincerely appreciate any assistance guys. I am starting to feel that Asus's after sales practice is to leave its high-paying customers by themselves without any form of actual support. Any assistance would be highly appreciated.

  2. #2
    iron man Array kkn's Avatar
    Join Date
    Aug 2011

    notebook section

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