Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How to fix error? " failed to prepare critical file chameleon engine out of service"

mikezzz2012
Level 7

‎04-19-2013 04:12 PM - last edited on ‎03-06-2024 08:45 PM by Community Admin

So it took my 10 MONTH old asus g53sx 8 minutes to boot up/start up, and this message appeared "failed to prepare critical file chameleon engine out of service" -What does this mean and how do I fix this? I usually just unplug and plug it again when starting up takes so long ,(I know thats bad but sometimes I get impatient) but today I decided to wait and like I said that message appeared and I just clicked OK, then it started up normally. Can someone help me please? How do I fix this? thank you.:D
Labels:
0 Kudos
168,507 Views
11 REPLIES 11

dstrakele
Level 14

‎04-19-2013 06:00 PM

That error means the little chameleon that provides power inside your laptop is taking a break. Kinda like the GEICO Gecko...

See http://rog.asus.com/forum/showthread.php?10561-ASUS-Splendid-Video-Enhancement-Technology for more information on how to get him back to work.

HINT: UNinstall the ASUS Splendid utility, reboot, and reinstall it. OR NOT - Splendid is not required for your laptop to function properly.

It may be worthwhile to run CHKDSK on all the drives of your laptop (particularly C: ) to correct file corruption that has likely occurred from unplugging your laptop while it is in use. This is likely the cause to your slow startup issue.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
0 Kudos

mikezzz2012
Level 7

‎04-19-2013 08:41 PM

@ dstrakele
Thanks for replying , but How do I find the Asus Splendid program? Also how do I run a CHKDSK on all drives of my laptop? Im sorry Im not really good with computers, please help me I would really appreciate it.
0 Kudos

dstrakele
Level 14

‎04-19-2013 10:18 PM

One of the cool things about the Internet and Web Browsers is you can get answers to questions just by typing them in the Browser search box, then clicking on the hits to find the answer.

For example, I type "Download ASUS Splendid" and the first hit is http://www.google.com/url?sa=t&source=web&cd=1&ved=0CC8QFjAA&url=http%3A%2F%2Fsupport.asus.com%2Fdow.... This will allow you to download the most recent version.

ASUS Splendid is also available on the "Applications and Drivers" CD that was included with your laptop and is in the "eDrivers" folder on the ASUS Factory Windows installation on your HDD.


If I type "How do I use CHKDSK on Windows 7", I find http://www.w7forums.com/use-chkdsk-check-disk-t448.html in the hits.

Don't be afraid to enlist the aid of your more computer literate friends to help you. We'll also be here to try and answer your questions.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
0 Kudos

mikezzz2012
Level 7
In response to dstrakele

‎04-25-2013 11:37 PM

dstrakele wrote:
One of the cool things about the Internet and Web Browsers is you can get answers to questions just by typing them in the Browser search box, then clicking on the hits to find the answer.

For example, I type "Download ASUS Splendid" and the first hit is http://www.google.com/url?sa=t&source=web&cd=1&ved=0CC8QFjAA&url=http%3A%2F%2Fsupport.asus.com%2Fdow.... This will allow you to download the most recent version.

ASUS Splendid is also available on the "Applications and Drivers" CD that was included with your laptop and is in the "eDrivers" folder on the ASUS Factory Windows installation on your HDD.


If I type "How do I use CHKDSK on Windows 7", I find http://www.w7forums.com/use-chkdsk-check-disk-t448.html in the hits.

Don't be afraid to enlist the aid of your more computer literate friends to help you. We'll also be here to try and answer your questions.


I did all of these already, but still that chameleon error still shows up. Startup takes 15 minutes and then thechameleon error still shows up. Im so dissapointed with this laptop
0 Kudos

Pitcher1
Level 9

‎04-25-2013 11:56 PM

do you have download Splendid and install to try it. http://www.asus.com/supportonly/Splendid/#support_Download
0 Kudos

mikezzz2012
Level 7
In response to Pitcher1

‎04-26-2013 06:24 PM

Pitcher@asus wrote:
do you have download Splendid and install to try it. http://www.asus.com/supportonly/Splendid/#support_Download


I already did. But before that I followed what dstrakele said "HINT: UNinstall the ASUS Splendid utility, reboot, and reinstall it. OR NOT - Splendid is not required for your laptop to function properly." So I uninstalled it and downloaded the splendid
(http://www.asus.com/supportonly/Splendid/#support_Download_29) with the link you guys gave me, it has 94 utilities I downloaded all of that, then extracted it. but then things got worse. Every time I start my computer these 3 messages appear :

1. This program can only be executed on an asus computer
2.Cant open ACPI ATK0100 Kernel mode driver
3.You have to install ATK0100 driver

Please help anybody how can I fix this?
0 Kudos

dstrakele
Level 14

‎04-26-2013 08:36 PM

The errors you report indicate the ASUS ATK Package (a group of drivers that control Function Key functionality - including the Function Key shortcut to launch Splendid) is either not installed or corrupt.

UNinstall your current ATK Package from Windows Control Panel, REBOOT, and reinstall the ATK Package.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
0 Kudos

mikezzz2012
Level 7
In response to dstrakele

‎04-26-2013 09:05 PM

dstrakele wrote:
The errors you report indicate the ASUS ATK Package (a group of drivers that control Function Key functionality - including the Function Key shortcut to launch Splendid) is either not installed or corrupt.

UNinstall your current ATK Package from Windows Control Panel, REBOOT, and reinstall the ATK Package.


Thanks for replying. I already uninstalled the ATK package and after that downloaded the new one with the link you gave me,http://support.asus.com/download.aspx?SLanguage=en&p=3&s=110&m=Splendid&os=29&hashedid=n/a and extracted it and it still doesnt work, it shows something "another version is intalled, remove it in control panel"-which I already did, but it still keeps showing up. So what I did is I just used m ASUS CD installer Driver and utility version 2.0, and after that the errors where gone except for the Chameleon file didnt load thingy still keeps appearing.
0 Kudos

mikezzz2012
Level 7

‎04-26-2013 09:08 PM

Too add, there where 4 that needed to be installed from the CD but 2 failed the installation, NVISIA physx utility and Trend Micro security 2011 titanium. I have another CD here as well which came when I bought this laptop but It says "Drivers and Utility Version 1.0, so Im guessing this is the older one compared to the other CD version 2.0? I should just ignore this right?

Also Asus live Update appears and says Bios Drivers V9.2.0.458, and is asking me if I should download them , should I download it? Coz last I heard asus live update causes problems. Sorry for the long post, please help.
0 Kudos