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  1. #1
    ROG Member Array
    Join Date
    Jul 2011

    GENE-Z: can't use X-Fi 2 software package

    I installed the package and activated it just fine but when I try to start an application, it says 'There are no supported audio device available'. In the dropdown list there is only HD Audio.

    I don't use any HD connection, I only have 2 speakers. Sound works ok, I can listen to anything but wanted to take a look at what this suite offered. I remember a long time ago when I was playing with sound effects on a previous system.

  2. #2
    ROG Guru: Black Belt Array Area 66's Avatar
    Join Date
    Jun 2011

    did you install the realtek drivers before ?

  3. #3
    ROG Member Array
    Join Date
    Jul 2011

    Of course and like I said, sound is fine... just wanted to try the X-Fi package.

    EDIT: DOH! Well the more I think of it, maybe I skipped that part and was thinking I did. If Win7 install the basic driver without any yellow ? in device list then maybe I thought I had installed it. What's make me doubt now is I just looked at the driver package and it weight 125MB! So now I'm not sure I installed it and will confirm that tonight. Could be Win7 that fooled me.

    P.S. I see you also love S.T.A.L.K.E.R. :-) Are you a lucky owners of my S.T.A.L.K.E.R. coin project?

  4. #4
    ROG Member Array
    Join Date
    Jul 2011

    Hehehe... looks like Win7 fooled me by installing a HD Audio driver and since everything looked fine I never installed the RealTek audio driver. Now I did and was able to install the X-Fi package.

    Only the EAX Gadget don't seem to work. Anyone else?

  5. #5
    ROG Guru: Orange Belt Array Spathi PC Specs
    Spathi PC Specs
    MotherboardMaximus IV Gene-Z
    Processori7 2600k
    Memory (part number)16G Sniper F3-12800CL9D-8GBSR2 1.25V
    Graphics Card #1Galax GTX 980 V2
    Monitor2x AOC 2795e MVA
    Storage #16x M4 500Gig
    CPU CoolerMini NinJa Passive
    CaseAntec NSK2480B - Black Micro ATX
    Power SupplyAntec EarthWatts EA-380D
    Keyboard SteelKeys 7G
    Headset x-box headset
    OS Windows 7
    Network RouterNF3ADV
    Accessory #1 2x ENERMAX T.B SILENCE
    Accessory #2 CyberPower BRICs LCD 650 VA / 390 Watts UPS

    Join Date
    Jul 2011

    It should work. Try just headphones.

    I did "Install All" or whatever it is called from the ASUS driver CD, they are all the latest atm, I checked each. Then I went and got the latest Intel chipset drivers (but might not have needed to). (then installed the Intel ACHI drivers from intel. Not sure what ASUS called the Intel drivers on the MB Addendum (I have lost the Addendum temporarily, but I hope I did the right one.)

    That should cover everything except video.. for that I just did catalyst with everything unchecked except drivers.

    When you plug in speakers and headphones it should auto detect that and ask you what you plugged in.

    p.s. HD Audio is the video card HDMI.. maybe see if there is a "default device" somewhere or try uninstalling the vid card drivers and running the ASUS install All then reinstall the vidcard drivers.

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