04-24-2013 11:29 AM - last edited on 03-06-2024 09:19 PM by ROGBot
04-24-2013 01:58 PM
04-24-2013 02:26 PM
dstrakele wrote:
A STOP 0x9c MACHINE_CHECK_EXCEPTION most likely indicates a problem with hardware issued by the CPU on your G74SX. http://support.microsoft.com/kb/329284 discusses this error for an XP system, but the possible causes could be the same for your Windows 7 system. You report you already checked the memory, so power supply, CPU, or motherboard are other possible problem areas.
Does the BSOD occur while on battery power?
dstrakele wrote:
Can you enter the BIOS by pressing F2 on boot or does this also result in a BSOD? If you can enter the BIOS without a BSOD, I'd try "Load Optimized Defaults" then Save & Exit to see if it resolves the BSOD.
dstrakele wrote:
If I were in your situation, I'd try putting the HDD in a USB enclosure and see if you could examine the Windows System Event Log to possibly determine what hardware device is causing the problem. But this has a very low chance of success to help you resolve the problem.
I think the odds are slim you will be able to resolve this problem without an RMA to ASUS for Warranty repair - your most cost-effective choice at this point.
04-24-2013 02:42 PM
04-24-2013 03:00 PM
dstrakele wrote:
Putting the HDD in a USB Drive Enclosure attached to another computer or installing the HDD in another computer would both work. You could do this to recover any important files from the HDD prior to attempting to reinstall Windows.
If you press F9 at startup, can you enter the ASUS Factory Recovery? If so, recovering Windows to the 1st partition would restore the Windows instance to an out-of-the-box state. This would be your last attempt at a software fix. All files on C: would be overwritten in this operation. Note that an ASUS Factory Recovery will fail if you previously formatted the HDD and removed the hidden ASUS Factory Recovery Partition.
However, I think reinstalling Windows has little chance of success in helping you resolve this issue.
04-24-2013 04:18 PM
04-24-2013 04:43 PM
Muratus wrote:
I would first check the status of the hard drive. Install it in another laptop or enclosure and check the S.M.A.R.T data. You can use a program like speedfan and there are many others.
Has it ever been taken apart and the fans/heatsinks cleaned? They are very bad to clog up with dust bunny and monsters and cause rapid overheating. It could probably use a repaste with some quality thermal paste, while your in there.
If you don't have the ability to properly check it out, I'd take it to a reputable repair shop. If they find and can fix the issue, I'm sure it will be much cheaper then Asus would charge you.