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Thread: G75v

  1. #1
    New ROGer Array
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    G75v

    Hello. My G75V suddenly shuts off with no warning. I acquired it last November. Last time I was playing Age of Empires III, but in the previous occasion I was just doing homework. My old Toshiba used to have a similar problem, but it was due to overheating while gaming, and it stopped after cleaning it. In this case I don't think that's the problem because it doesn't gets too hot.

    I've read other threads, but in other cases people's laptops would reboot after the crash, and that's not happening to me, so I started a new one.

    Help would be very appreciated.

  2. #2
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    can you please check the cpu/gpu temperatures using hwinfo64 by opening up the sensor page? (you can open up the sensor page, then play your game).

    i think it's likely the case of overheating, if you haven't done much to cleaning up the vents and fans.

  3. #3
    New ROGer Array
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    what is your VGA driver version? is it download from asus support site or NVIDIA website?

  4. #4
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    I recommend you only stick to ASUS official drivers for your specific laptop model and not get the latest drivers from nVIDIA or Intel

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