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  1. #1
    New ROGer Array
    Join Date
    Jun 2013

    Post Vulcan ANC Oh no what do I do???

    Ok well I've had the V-ANC's for a few months, I think they are one of the most comfortable and quality sounding headsets out there for the money.

    The problem I'm having is with the ear pads (i guess that's what they are called?) and they seem to be coming apart. Is there replacement pads? My wife and I both have the same headset and her's hasn't done it yet but her's are maybe 2 months younger than mine...

    What do I do? I've attached some pictures for your eye candy viewing pleasure, or displeasure whichever the case maybe. Any help would be very much appreciated!!!

    Since I took the pictures a few days ago, they have since tore apart more. It won't be but a week or two and i won't be able to use them anymore! Ideas please!

    Click image for larger version. 

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  2. #2
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
    Join Date
    Apr 2012

    If I were you I would take/send them back to where you bought them.... they are under guarantee still....

  3. #3
    New ROGer Array
    Join Date
    Jun 2013

    Is there not replacement ear pads?

  4. #4
    New ROGer Array
    Join Date
    Sep 2013

    Same thing has happened to mine accept on both sides, love this head set just need to know where i can get me some replacement ear pads ??????

  5. #5
    New ROGer Array Rogrthat PC Specs
    Rogrthat PC Specs
    MotherboardMaximus V1 Formula
    Memory (part number)GSKILL Ripjaws DDR3-2133
    Graphics Card #1Strix 970
    Graphics Card #2Strix 970
    MonitorASUS VG248QE i44MHZ
    Storage #1Samsung 850 Pro 256
    Storage #2WD Black 1TB
    CPU CoolerCorsair Hydro H100i
    CaseLian Li
    Power SupplySeasonic Platinum 1000
    Keyboard Steelseries Apex
    Mouse Steelseries Fnatic
    Headset Steelseries Siberia
    Mouse Pad Steelseries
    Headset/Speakers Klipsh
    OS Win 7 Pro

    Join Date
    Feb 2013

    spoke to asus about my vulcan and there is no repair for anything out of warranty they wont even repair if i pay,wow fill our planet with more garbage , this is something to remember when buying any asus product.

  6. #6
    New ROGer Array
    Join Date
    Nov 2012

    this just happened to mine as well. i just got of the phone with ASUS. yes it is under WARRANTY. but since the headset is working fine there is nothing they can do for me.
    so in other words. NO WARRANTY ON HEADSETS FROM ASUS.

    i have the Vulcan Pro

  7. #7
    New ROGer Array
    Join Date
    Feb 2014

    I just cross the same thing. The waaranty is only for repairing cable, soundcard or microphone...
    So now i can throw my 1.5 yo headphone out. OMG

  8. #8
    New ROGer Array
    Join Date
    Nov 2012

    normal wear and tear is not covert under the warranty. that's right. this is a manufacturer defect and so it should be covert. Pads coming apart with around 300 to 400 hours of use. that's unacceptable.

    if you could at least get replacement pads this would have been one of the best headsets i have ever owned. but guess what ?

    not available

  9. #9
    ROG Enthusiast Array Mineria PC Specs
    Mineria PC Specs
    MotherboardASUS Maximus VI Formula
    ProcessorIntel i7 4790K
    Memory (part number)32GB 2400Mhz G.Skill Trident X
    Graphics Card #1ASUS ROG Strix GTX1080 A8G
    Sound CardCreative SoundBlaster ZxR
    MonitorASUS ROG Swift PG348Q
    Storage #1Samsung 960 EVO
    Storage #2Samsung 850 EVO
    CPU CoolerCoolermaster V8 GTS
    CaseNZXT H440
    Power SupplyEVGA SuperNova 1000 G2
    Keyboard Corsair K70
    Mouse Corsair M65 Pro
    Headset Beyerdynamic Custom One Pro
    Mouse Pad Corsair MM300 Extended
    Headset/Speakers Mackie CR3
    OS Windows 10 Pro x64
    Network RouterASUS RT-AC3200

    Join Date
    Aug 2013

    Quote Originally Posted by GodFear View Post
    I think they are one of the most comfortable and quality sounding headsets out there for the money.
    Just got these cans today, I must be doing something wrong, cause they sound really bad when I play music trough them, like missing out half of the sound image of my own songs etc.

    Do I need to use ACN (battery) to make them sound right?
    Do they need headphone amplification turned up?

  10. #10
    ROG Guru: White Belt Array arkejn PC Specs
    arkejn PC Specs
    MotherboardROG STRIX X470-F GAMING
    ProcessorAMD RYZEN 7 2700
    Memory (part number)G.SKILL TRIDENT Z RGB 2x8GB
    Graphics Card #1ASUS STRIX R9 380 4GB
    Sound CardSUPREME FX
    MonitorROG STRIX XG27V
    Storage #1Corsair MP500 480GB
    CPU CoolerNZXT KRAKEN X62 V2
    Power SupplyCorsair RM850
    Keyboard ASUS Cerberus
    Mouse Steelseries Sensei 310
    Headset Corsair HS40 Raptor
    OS Windows 10 Pro 64bit
    arkejn's Avatar
    Join Date
    Apr 2014

    ACN is only noise cancelling, it won't affect playing sound as much, only help to cut off from environment's noises Have you got Pro version with usb soundcard? if no, probably your problem is with a soundcard on your pc/notebok
    : AMD Phenom II X6 1100T BE / A10 7700K MOBO: ASUS M4A79XTD EVO / ASUS Crossblade Ranger
    COOLING: Coolermaster V8 PSU: Chieftec 80P 600W / Corsair RM850
    RAM: Kingston HyperX T1 2x4GB DISK: Seagate 1TB, WD Green Caviar 1,5TB
    CASE: Cooler Master Elite 330 / Corsair Carbide SPEC02 VIDEO: Asus GTX460 1GB DCU/TOP


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