Welcome to the forums!
Just wondering why you uninstalled Wireless Console 3 and if you can reinstall it, or what problems were you having with the bluetooth (can't enable it or can enable bluetooth, but can't connect to other bluetooth devices, etc.)?
If you're having problems to enable the bluetooth, I'm using the same G75VW-BBK5 and can enable bluetooth by pressing Fn+F2 and then clicking on the bluetooth icon before the onscreen display disappears to enable it.
It's a little bit like a video game if you aren't used to it.
Hopefully the screenshot below helps, but unfortunately my mouse icon doesn't appear in the screenshot.
Just wondering why you uninstalled Wireless Console 3 and if you can reinstall it, or what problems were you having with the bluetooth (can't enable it or can enable bluetooth, but can't connect to other bluetooth devices, etc.)?
If you're having problems to enable the bluetooth, I'm using the same G75VW-BBK5 and can enable bluetooth by pressing Fn+F2 and then clicking on the bluetooth icon before the onscreen display disappears to enable it.
It's a little bit like a video game if you aren't used to it.
Hopefully the screenshot below helps, but unfortunately my mouse icon doesn't appear in the screenshot.
Hi cl-Albert,
1. To clarify, I can enable but I cant connect to anything. For example, I tried with and without Wireless console to turn bluetooth on, that was never the problem, however it would never detect anything, even things I know are detectable.
2 I also want to point out that when I right click the bluetooth icon in the system tray, I only get 7 options, of which "allow a device to connect is greyed out. Strange, because I have my comp set to be detectable. Is it the same for you?
3. Some extra info is that I have done a clean install when I first bought my laptop and I only reinstalled essential drivers and important utilities...I never installed the bloatware back....could it be that one of the programs I thought was bloatware was actually needed?
Anyway, I really appreciate you trying to help and I sincerely hope someone will find this post helpful if I am able to resolve it. But its looking grim.
4. One possibility is this...of the 4 bluetooth devices on my device manager only the bluetooth module is the atheros driver....the rest are microsoft 6.1.7600.16385...it seems like when I updated the drivers it only affected the bluetooth module radio and not the other 3 items. Can you confirm with me that all 4 items of yours are indeed the 7.4.0.115 atheros driver???
See pic for more info.
1. To clarify, I can enable but I cant connect to anything. For example, I tried with and without Wireless console to turn bluetooth on, that was never the problem, however it would never detect anything, even things I know are detectable.
2 I also want to point out that when I right click the bluetooth icon in the system tray, I only get 7 options, of which "allow a device to connect is greyed out. Strange, because I have my comp set to be detectable. Is it the same for you?
3. Some extra info is that I have done a clean install when I first bought my laptop and I only reinstalled essential drivers and important utilities...I never installed the bloatware back....could it be that one of the programs I thought was bloatware was actually needed?
Anyway, I really appreciate you trying to help and I sincerely hope someone will find this post helpful if I am able to resolve it. But its looking grim.
4. One possibility is this...of the 4 bluetooth devices on my device manager only the bluetooth module is the atheros driver....the rest are microsoft 6.1.7600.16385...it seems like when I updated the drivers it only affected the bluetooth module radio and not the other 3 items. Can you confirm with me that all 4 items of yours are indeed the 7.4.0.115 atheros driver???
See pic for more info.
Drog wrote:
1. To clarify, I can enable but I cant connect to anything. For example, I tried with and without Wireless console to turn bluetooth on, that was never the problem, however it would never detect anything, even things I know are detectable.
Hi Drog, Just wondering what kind of bluetooth devices you are connecting to (and how far away?), or if you can detect your notebook with a different notebook using bluetooth.
Drog wrote:
2 I also want to point out that when I right click the bluetooth icon in the system tray, I only get 7 options, of which "allow a device to connect is greyed out. Strange, because I have my comp set to be detectable. Is it the same for you?
Yes, check the screenshot below, but the same for me, so I wouldn't worry about it.
Drog wrote:
3. Some extra info is that I have done a clean install when I first bought my laptop and I only reinstalled essential drivers and important utilities...I never installed the bloatware back....could it be that one of the programs I thought was bloatware was actually needed?
Anyway, I really appreciate you trying to help and I sincerely hope someone will find this post helpful if I am able to resolve it. But its looking grim.
Hmmm...not sure about this, but hopefully my reply to item #1 above can help us figure it out. Everything you need should be posted on the ASUS download site although I don't know what else you would need if anything.
If you're still under warranty and want to go the RMA route for a hardware issue, this is always an idea, but hopefully we can get more ideas from others and figure it out first.
Drog wrote:
4. One possibility is this...of the 4 bluetooth devices on my device manager only the bluetooth module is the atheros driver....the rest are microsoft 6.1.7600.16385...it seems like when I updated the drivers it only affected the bluetooth module radio and not the other 3 items. Can you confirm with me that all 4 items of yours are indeed the 7.4.0.115 atheros driver???
Please refer to my screenshot below, but my bluetooth module is also using Atheros driver 7.4.0.115, and my Microsoft Bluetooth Enumerator is using Microsoft driver version 6.1.7601.17607 while the other 2 bluetooth devices are using Microsoft driver version 6.1.7600.16385.
