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G46 keycap broke :(

ashfsderse
Level 7

‎07-10-2013 05:05 PM - last edited on ‎03-06-2024 08:36 PM by Community Admin

hello this is my first post on this forum.
recently my keycap on my g46 right shift key was slanted and when i removed it i saw that the something on the back of the key snapped. I've been looking for a replacement keys for the g46 but can't seem to find any. Are there any available at all, or should i look for the key under a different laptop model to replace the key.
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cl-Albert
US Customer Loyalty Agent

‎07-10-2013 05:46 PM

Welcome to the forums!

Looks like you may need to replace the entire top case with the keyboard to do this (unless you can repair just the key?), so not sure that this is something you will be interested in.

If you're still under warranty and located in the U.S., you may want to consider sending in the notebook for service if there is a good time do to this.
Check this page for the contact information to arrange an RMA if you're interested.
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