Hello all,
I purchased a new G750JX-4048H last Friday and very please with my choice, regarding speed, design, heat dissipation and noise. Nice extras with a rog mouse and a backpack. Installed Norton, steam and a couple of games.
Everything was going well until tonight, less then 24h after my purchase, when the notebook refused to boot.
Symptoms :
- Black screen, no image at all;
- led states : left led active, battery led active (green) ; numlock led active; no discernible disk activity
What I tried so far :
- Press the power button for 4 seconds and tried to reboot after
- Removed the battery and tried to boot with AC power only
I really don't want to open it up at this stage because of the warranty, and I'm probably going to return it to the store Monday unless I'm missing something basic. Anyone has any ideas I can try before that ?
Thanks in advance for any help or advice.
PS: Also tried to connect it to a External Monitor via HDMI to check if the problem was the screen, same result black screen.