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G75VW Boots to Black Screen

allen2oo3
Level 7

‎07-14-2013 08:29 PM - last edited on ‎03-06-2024 08:31 PM by Community Admin

I was using the computer this morning with no issues but when I turned on the computer a little bit ago, the screen is completely black. I read through some old threads and did the whole remove battery, hold down power button thing and it didn't work. I hooked it up to an external monitor and that is black too. I'm not sure what to do here and what the issue could be. Any suggestions?

thanks
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4 REPLIES 4

Pitcher1
Level 9

‎07-15-2013 12:04 AM

is it np with connect with external monitor? if yes, i think you will send to service center to check.
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rewben
Level 13

‎07-15-2013 12:45 AM

@allen2oo3, can you try this method by @Dreamonic? it's tricky, but worth the try 😕
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allen2oo3
Level 7

‎07-15-2013 03:15 AM

Update: i just tried turning it on and it booted up no issues

Pitcher- can you rephrase "is it np with connect with external monitor" im not quite sure what you are asking

rewben- i will look into it, thanks
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Dreamonic
Level 12
In response to allen2oo3

‎07-15-2013 03:19 AM

Sounds to me like it fails to resume out of sleep state on occasion, just a hunch.
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